User guide
DXP DVI Pro and DXP HDMI Series • Matrix Software 84
5. When you select either a radio button or a check box for an addressee, the floating
box that contains the input numbers is displayed on the Input Settings/Options
screen. Select the inputs that need monitoring by clicking on their numbers in this
box. Selected input numbers are displayed in white on a blue field.
To deselect an input number, click on it again.
Figure 80. Selecting Inputs to Monitor
6. Use the radio buttons associated with each addressee to select whether the
addressee will be e-mailed about failures, fixes, both, or will not be notified. The None
radio button is useful for temporarily removing personnel from the e-mail list when they
are unavailable, such as when traveling or on vacation.
7. If desired, click the Send test E-mail button to test the e-mail function.
8. Click the Take button for the e-mail address changes to take effect.
Updating the Firmware
The firmware upgrade utility provides a way to replace the firmware that is coded on the
DXP control board without needing to take the switcher out of service, open its enclosure,
and replace the firmware chip.
Update the DXP firmware as follows:
NOTE: The update firmware utility is for replacing the firmware that controls all
switcher operation. This is not the page to insert your own HTML pages. See
“Uploading HTML Files” on page 86 to insert custom HTML pages.
1. Go to the Extron web site, www.extron.com, and download the latest firmware file to
your computer.
a. On the Extron web page, select the Downloads tab.
b. On the Download Center page, click the Firmware link on the left sidebar menu.
c. Click on the name of your DXP switcher.
d. On the next screen, fill in the required information, then click the Download
product
name_firmware version.exe button.
e. In the File Download - Security Warning window, click Save.
f. In the Save As window, browse to the folder where you want to save the firmware
file, and click Save. The firmware installation file is placed on your hard drive.
2. Start the Matrix Switcher Control Program and connect to the DXP switcher (see
steps 1 through 4 under “Using the Software” on page 72 for the procedure).
NOTE: The Ethernet connection is much faster than an RS-232 or RS-422
connection. Extron recommends using the Ethernet connection rather
than the serial port for firmware uploads.