Technical data

C-2 Service and Warranty Information
6. When returning equipment to us, please use the following procedures:
• Ship the unit and package carefully in a strong corrugated cardboard box with plenty of
packing material. Generally, we recommend United Parcel Service (UPS) or Federal
Express, because each of those companies can easily track the shipment.
• Include a note inside the package that has the RMA, along with your name and address.
Also, write your RMA number on the shipping label and with your return address.
• Please send the package postage paid. We will not accept packages sent COD.
• Ship the well-packed equipment to:
Attn: RMA# (your RMA number here)
Creative Technology Ltd.
31 International Business Park
Creative Resource
Singapore 609921
• Your equipment will be returned to you via United Parcel Service (UPS) ground
service. Depending on your location it could take two weeks to complete the return
process.
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