User`s guide
Table Of Contents
- User’s Guide
- Creative Sound Blaster Audigy Platinum eX Creative Audio Software
- Contents
- Introduction
- About the Sound Blaster Audigy Card and external Audigy Drive
- Installing Hardware
- Installation Steps
- Step 1: Prepare the external Audigy Drive
- Step 2: Prepare your computer
- Step 3: Connect the Sound Blaster Audigy and Audigy Extension cards
- Step 4: Install the Sound Blaster Audigy and Audigy Extension cards
- Step 5: Install the external Audigy Drive
- Step 6: Connect the CD-ROM/DVD- ROM drive
- Step 7: Connect to power supply
- Connecting Related Peripherals
- Connecting Speaker Systems
- Connecting External Consumer Devices
- Positioning Your Speakers
- Installation Steps
- Installing Software
- Sound Blaster Audigy Applications
- Creative Sound Blaster Audigy Applications
- Creative Taskbar
- Creative Sound Blaster Audigy Online Quick Start (English only)
- Creative Sound Blaster Audigy Experience (English only)
- EAX ADVANCED HD™ Gold Mine Experience (English only)
- Creative Diagnostics
- Creative Surround Mixer
- Creative AudioHQ
- Creative WaveStudio
- Creative PlayCenter
- Creative Recorder
- Vienna SoundFont Studio
- Creative MiniDisc Center
- Creative RemoteCenter
- Creative Restore Defaults
- Using Applications
- General Specifications
- Troubleshooting & FAQ’s
- Problems Installing Software
- Problems with Sound
- Problems with File Transfers on Some VIA Chipset Motherboards
- Insufficient SoundFont Cache
- Problems With Joysticks
- Problems with Multiple Audio Devices
- Problems with Sound Blaster Live! Series or Sound Blaster PCI512 card
- Resolving I/O Conflicts
- Problems with Encore DVD Player (not included)
- Problems with Software DVD Player (not included)
- Problems with DV driver for Windows 98 SE/ 2000/Me/XP
- Problems with installing non- Creative applications
- Problems with Digital Devices
- Technical Support

Troubleshooting & FAQ’s B-14
Problems with
installing non-
Creative
applications
A Hardware Installation error message appears on a Windows XP operating system when non-
Creative applications are being installed.
At the time of this product's release, Microsoft strongly encouraged companies to submit their hardware
solutions for certification. If a hardware device driver is not submitted, or does not qualify, for Microsoft
certification, a warning message similar to the one below appears.
You may see the message when you install hardware drivers from companies other than Creative. If you
do, you may choose to click the Continue Anyway button. Device drivers not signed by Microsoft may be
used in Windows XP, and need not impair or destabilize your computer.
Should you need more XP-related information or help, you can contact the company that developed the
driver, at the company's web site or helpline.
Problems with
Digital Devices
Intermittent hissing or no sound is heard from my digital speakers.
Make sure you select the sampling rate of the PCM SPDIF output of your Digital Out connector to match
the requirements of the receiving device. You may need to select a lower digital output sampling rate. The
choices available are 44.1 kHz, 48 kHz and 96 kHz.