User`s guide
Table Of Contents
- User’s Guide
- Creative Sound Blaster Audigy Platinum eX Creative Audio Software
- Contents
- Introduction
- About the Sound Blaster Audigy Card and external Audigy Drive
- Installing Hardware
- Installation Steps
- Step 1: Prepare the external Audigy Drive
- Step 2: Prepare your computer
- Step 3: Connect the Sound Blaster Audigy and Audigy Extension cards
- Step 4: Install the Sound Blaster Audigy and Audigy Extension cards
- Step 5: Install the external Audigy Drive
- Step 6: Connect the CD-ROM/DVD- ROM drive
- Step 7: Connect to power supply
- Connecting Related Peripherals
- Connecting Speaker Systems
- Connecting External Consumer Devices
- Positioning Your Speakers
- Installation Steps
- Installing Software
- Sound Blaster Audigy Applications
- Creative Sound Blaster Audigy Applications
- Creative Taskbar
- Creative Sound Blaster Audigy Online Quick Start (English only)
- Creative Sound Blaster Audigy Experience (English only)
- EAX ADVANCED HD™ Gold Mine Experience (English only)
- Creative Diagnostics
- Creative Surround Mixer
- Creative AudioHQ
- Creative WaveStudio
- Creative PlayCenter
- Creative Recorder
- Vienna SoundFont Studio
- Creative MiniDisc Center
- Creative RemoteCenter
- Creative Restore Defaults
- Using Applications
- General Specifications
- Troubleshooting & FAQ’s
- Problems Installing Software
- Problems with Sound
- Problems with File Transfers on Some VIA Chipset Motherboards
- Insufficient SoundFont Cache
- Problems With Joysticks
- Problems with Multiple Audio Devices
- Problems with Sound Blaster Live! Series or Sound Blaster PCI512 card
- Resolving I/O Conflicts
- Problems with Encore DVD Player (not included)
- Problems with Software DVD Player (not included)
- Problems with DV driver for Windows 98 SE/ 2000/Me/XP
- Problems with installing non- Creative applications
- Problems with Digital Devices
- Technical Support

Troubleshooting & FAQ’s B-12
If you still do not know which card is causing the conflict, remove all cards except the audio card and other
essential cards (for example, disk controller and graphics cards). Add each card back until Device
Manager indicates that a conflict has occurred.
To resolve hardware conflicts in Windows 98 SE:
1. Click Start -> Settings -> Control Panel.
2. In the Control Panel window, double-click the System icon.
3. In the System Properties dialog box, click the Device Manager tab.
4. Under the Sound, Video And Game Controllers entry, select the conflicting audio card driver—
indicated by an exclamation mark (!)—and click the Properties button.
5. In the Properties dialog box, click the Resources tab.
6. Make sure that the Use automatic settings check box is selected, and click the OK button.
7. Restart your system to allow Windows 98 SE/Me to reassign resources to your audio card and/or the
conflicting device.
Problems with
Encore DVD
Player (not
included)
The Encore DVD Player is not launched when a DVD disc is inserted into the drive.
To solve this problem:
1. In the Windows system tray, right-click the Disc Detector icon, and then click Properties.
2. On the General tabbed page of the Creative Disc Detector dialog box, make sure that Enable Disc
Detector check box is selected.
3. Click the Players tab.
4. Select the DVD Disc entry and then click the Select Player button.
5. In the Players Properties dialog box, click the Browse button.
6. Browse to C:\Program Files\Creative\PC- DVD Encore
and double-click the entry ctdvdply
The Name box now displays the entry
ctdvdply
.
7. Click the OK button twice.
Now when you double-click the Disc Detector icon, the Encore DVD Player is launched.
You can also refer to the
Troubleshooting section in the
online Help of Windows 98 SE/
Me.