User`s guide
Table Of Contents
- User’s Guide
- Creative Sound Blaster Audigy Platinum eX Creative Audio Software
- Contents
- Introduction
- About the Sound Blaster Audigy Card and external Audigy Drive
- Installing Hardware
- Installation Steps
- Step 1: Prepare the external Audigy Drive
- Step 2: Prepare your computer
- Step 3: Connect the Sound Blaster Audigy and Audigy Extension cards
- Step 4: Install the Sound Blaster Audigy and Audigy Extension cards
- Step 5: Install the external Audigy Drive
- Step 6: Connect the CD-ROM/DVD- ROM drive
- Step 7: Connect to power supply
- Connecting Related Peripherals
- Connecting Speaker Systems
- Connecting External Consumer Devices
- Positioning Your Speakers
- Installation Steps
- Installing Software
- Sound Blaster Audigy Applications
- Creative Sound Blaster Audigy Applications
- Creative Taskbar
- Creative Sound Blaster Audigy Online Quick Start (English only)
- Creative Sound Blaster Audigy Experience (English only)
- EAX ADVANCED HD™ Gold Mine Experience (English only)
- Creative Diagnostics
- Creative Surround Mixer
- Creative AudioHQ
- Creative WaveStudio
- Creative PlayCenter
- Creative Recorder
- Vienna SoundFont Studio
- Creative MiniDisc Center
- Creative RemoteCenter
- Creative Restore Defaults
- Using Applications
- General Specifications
- Troubleshooting & FAQ’s
- Problems Installing Software
- Problems with Sound
- Problems with File Transfers on Some VIA Chipset Motherboards
- Insufficient SoundFont Cache
- Problems With Joysticks
- Problems with Multiple Audio Devices
- Problems with Sound Blaster Live! Series or Sound Blaster PCI512 card
- Resolving I/O Conflicts
- Problems with Encore DVD Player (not included)
- Problems with Software DVD Player (not included)
- Problems with DV driver for Windows 98 SE/ 2000/Me/XP
- Problems with installing non- Creative applications
- Problems with Digital Devices
- Technical Support

Troubleshooting & FAQ’s B-11
Problems with
Sound Blaster
Live! Series or
Sound Blaster
PCI512 card
Sound Blaster Live! or Sound Blaster PCI512 applications are not working.
Other than normal playback and recording function, older audio devices may not work well when Sound
Blaster Audigy is installed.
To solve this problem:
Uninstall and remove the older card from the computer. Otherwise, you can choose to disable the Sound
Blaster Live! or Sound Blaster PC512 card:
1. Click Start -> Settings -> Control Panel.
2. In the Control Panel window, double-click the System icon.
3. In the System Properties dialog box, click the Device Manager tab.
4. Double-click Sound, Video And Game Controllers, and then select Creative Sound Blaster Live!
Series or Creative Sound Blaster PCI512.
5. Click the Properties button.
6. In the Properties dialog box:
If you have an Original Configuration (Current) check box:
• Clear the check box to disable it.
If you have a Disable In This Hardware Profile check box:
• Make sure that the check box is selected to disable it.
7. Click OK to restart Windows and for the change to take effect.
When the Sound Blaster Live! series is disabled, the entry in Device Manager has a red cross.
Resolving I/O
Conflicts
Conflicts between your audio card and another peripheral device may occur if your card and the other
device are set to use the same I/O address.
To resolve I/O conflicts, change the resource settings of your audio card or the conflicting peripheral
device in your system using Device Manager in Windows 98 SE.