User`s guide
Table Of Contents
- User’s Guide
- Creative Sound Blaster Audigy Platinum eX Creative Audio Software
- Contents
- Introduction
- About the Sound Blaster Audigy Card and external Audigy Drive
- Installing Hardware
- Installation Steps
- Step 1: Prepare the external Audigy Drive
- Step 2: Prepare your computer
- Step 3: Connect the Sound Blaster Audigy and Audigy Extension cards
- Step 4: Install the Sound Blaster Audigy and Audigy Extension cards
- Step 5: Install the external Audigy Drive
- Step 6: Connect the CD-ROM/DVD- ROM drive
- Step 7: Connect to power supply
- Connecting Related Peripherals
- Connecting Speaker Systems
- Connecting External Consumer Devices
- Positioning Your Speakers
- Installation Steps
- Installing Software
- Sound Blaster Audigy Applications
- Creative Sound Blaster Audigy Applications
- Creative Taskbar
- Creative Sound Blaster Audigy Online Quick Start (English only)
- Creative Sound Blaster Audigy Experience (English only)
- EAX ADVANCED HD™ Gold Mine Experience (English only)
- Creative Diagnostics
- Creative Surround Mixer
- Creative AudioHQ
- Creative WaveStudio
- Creative PlayCenter
- Creative Recorder
- Vienna SoundFont Studio
- Creative MiniDisc Center
- Creative RemoteCenter
- Creative Restore Defaults
- Using Applications
- General Specifications
- Troubleshooting & FAQ’s
- Problems Installing Software
- Problems with Sound
- Problems with File Transfers on Some VIA Chipset Motherboards
- Insufficient SoundFont Cache
- Problems With Joysticks
- Problems with Multiple Audio Devices
- Problems with Sound Blaster Live! Series or Sound Blaster PCI512 card
- Resolving I/O Conflicts
- Problems with Encore DVD Player (not included)
- Problems with Software DVD Player (not included)
- Problems with DV driver for Windows 98 SE/ 2000/Me/XP
- Problems with installing non- Creative applications
- Problems with Digital Devices
- Technical Support

Troubleshooting & FAQ’s B-8
• obtaining the most current BIOS for your motherboard from the manufacturer’s web site*.
*Content in these web sites is controlled by other companies. Creative bears no responsibility for
information or downloads obtained from them. This information is provided only as a convenience to
you.
Insufficient
SoundFont
Cache
There is insufficient memory to load SoundFonts.
This may occur when a SoundFont-compatible MIDI file is loaded or played while insufficient memory
has been allocated to SoundFonts.
To allocate more SoundFont cache:
On the Options tabbed page of the SoundFont Control applet, move the SoundFont Cache slider to the
right.
The amount of SoundFont cache you can allocate depends on the system RAM available. Your computer
may slow down if the amount of cache used is too high.
If there is still insufficient system RAM available:
Do one of the following:
❑
On the Configure Banks tabbed page of the SoundFont Control applet, select a smaller SoundFont
bank from the Select Bank box.
❑
Increase the system RAM on your computer.
Problems With
Joysticks
The joystick port is not working.
The audio card’s joystick port may be conflicting with the system’s joystick port.
To solve this problem:
Disable the audio card’s joystick port and use the system port instead. Do the following:
1. Click Start -> Settings -> Control Panel.
2. In the Control Panel window, double-click the System icon.
3. In the System Properties dialog box, click the Device Manager tab.
The trade-off of a smaller
SoundFont file is its lower
sound quality.