User`s guide
Table Of Contents
- User’s Guide
- Creative Sound Blaster Audigy Platinum eX Creative Audio Software
- Contents
- Introduction
- About the Sound Blaster Audigy Card and external Audigy Drive
- Installing Hardware
- Installation Steps
- Step 1: Prepare the external Audigy Drive
- Step 2: Prepare your computer
- Step 3: Connect the Sound Blaster Audigy and Audigy Extension cards
- Step 4: Install the Sound Blaster Audigy and Audigy Extension cards
- Step 5: Install the external Audigy Drive
- Step 6: Connect the CD-ROM/DVD- ROM drive
- Step 7: Connect to power supply
- Connecting Related Peripherals
- Connecting Speaker Systems
- Connecting External Consumer Devices
- Positioning Your Speakers
- Installation Steps
- Installing Software
- Sound Blaster Audigy Applications
- Creative Sound Blaster Audigy Applications
- Creative Taskbar
- Creative Sound Blaster Audigy Online Quick Start (English only)
- Creative Sound Blaster Audigy Experience (English only)
- EAX ADVANCED HD™ Gold Mine Experience (English only)
- Creative Diagnostics
- Creative Surround Mixer
- Creative AudioHQ
- Creative WaveStudio
- Creative PlayCenter
- Creative Recorder
- Vienna SoundFont Studio
- Creative MiniDisc Center
- Creative RemoteCenter
- Creative Restore Defaults
- Using Applications
- General Specifications
- Troubleshooting & FAQ’s
- Problems Installing Software
- Problems with Sound
- Problems with File Transfers on Some VIA Chipset Motherboards
- Insufficient SoundFont Cache
- Problems With Joysticks
- Problems with Multiple Audio Devices
- Problems with Sound Blaster Live! Series or Sound Blaster PCI512 card
- Resolving I/O Conflicts
- Problems with Encore DVD Player (not included)
- Problems with Software DVD Player (not included)
- Problems with DV driver for Windows 98 SE/ 2000/Me/XP
- Problems with installing non- Creative applications
- Problems with Digital Devices
- Technical Support

Troubleshooting & FAQ’s B-6
For Windows 2000 and Windows XP
1. Click Start -> Settings -> Control Panel.
2. In the Control Panel dialog box, double-click the System icon.
3. In the System Properties dialog box, click the Hardware tab.
4. Click the Device Manager button.
5. Double-click the DVD/CD-ROM drives icon.
Your computer drives will appear.
6. Right-click the disk drive icon.
A menu will appear.
7. Click Properties.
8. In the Digital CD Playback box of the next dialog box, click the Enable digital CD audio for this
CD-ROM device check box to select it.
Panning a source sometimes turns off its sound.
This occurs when you are in the Digital Output Only mode and the source’s left-right balance in a software
mixer application other than Surround Mixer (for example, the Windows Volume Control application) is
at the opposite end compared to the position to which you have panned the source in the Main panel of
Surround Mixer. For example, the CD Audio balance in Windows Volume Control is on the left but in
Surround Mixer you have panned the CD Audio to the right.
To solve this problem:
Open that other mixer, and center the balances for all the audio input sources.
This ensures that your analog sources will not turn silent when you pan them in Surround Mixer.