User`s guide
Table Of Contents
- User’s Guide
- Creative Sound Blaster Audigy Platinum eX Creative Audio Software
- Contents
- Introduction
- About the Sound Blaster Audigy Card and external Audigy Drive
- Installing Hardware
- Installation Steps
- Step 1: Prepare the external Audigy Drive
- Step 2: Prepare your computer
- Step 3: Connect the Sound Blaster Audigy and Audigy Extension cards
- Step 4: Install the Sound Blaster Audigy and Audigy Extension cards
- Step 5: Install the external Audigy Drive
- Step 6: Connect the CD-ROM/DVD- ROM drive
- Step 7: Connect to power supply
- Connecting Related Peripherals
- Connecting Speaker Systems
- Connecting External Consumer Devices
- Positioning Your Speakers
- Installation Steps
- Installing Software
- Sound Blaster Audigy Applications
- Creative Sound Blaster Audigy Applications
- Creative Taskbar
- Creative Sound Blaster Audigy Online Quick Start (English only)
- Creative Sound Blaster Audigy Experience (English only)
- EAX ADVANCED HD™ Gold Mine Experience (English only)
- Creative Diagnostics
- Creative Surround Mixer
- Creative AudioHQ
- Creative WaveStudio
- Creative PlayCenter
- Creative Recorder
- Vienna SoundFont Studio
- Creative MiniDisc Center
- Creative RemoteCenter
- Creative Restore Defaults
- Using Applications
- General Specifications
- Troubleshooting & FAQ’s
- Problems Installing Software
- Problems with Sound
- Problems with File Transfers on Some VIA Chipset Motherboards
- Insufficient SoundFont Cache
- Problems With Joysticks
- Problems with Multiple Audio Devices
- Problems with Sound Blaster Live! Series or Sound Blaster PCI512 card
- Resolving I/O Conflicts
- Problems with Encore DVD Player (not included)
- Problems with Software DVD Player (not included)
- Problems with DV driver for Windows 98 SE/ 2000/Me/XP
- Problems with installing non- Creative applications
- Problems with Digital Devices
- Technical Support

Troubleshooting & FAQ’s B-3
Problems with
Sound
There is unexpected excessive environmental sound or effects when an audio file is played.
The last selected preset is an inappropriate environment for the current audio file.
To switch to an appropriate environment:
1. Double-click the EAX ADVANCED HD™ Control Panel icon in AudioHQ.
2. In the Environment box, click the down arrow to select (No effects) or an appropriate environment.
No sound from the headphones.
Check the following:
❑
The headphones are connected to the Headphones jack.
❑
In the Speakers tabbed page of the Main panel of Surround Mixer, the Headphones option is selected
in the Speaker box.
❑ In the Mixer panel of Surround Mixer, the recording source selected is “What U Hear”.
Individual analog recording sources are not displayed in Surround Mixer.
The following analog recording sources are combined in one recording control called Analog Mix (Line/
CD/TAD/Aux/PC), which is found in the one-column record panel:
❑
Line-In
❑
CD Audio
❑
Auxiliary
❑
TAD-In
❑
PC Speaker
Individual analog recording sources cannot be selected in Surround Mixer.
Five analog recording sources are combined under the selection Analog Mix (Line/CD/TAD/Aux/PC).
For more information, see “Individual analog recording sources are not displayed in Surround Mixer.” on
page B-3.