User`s guide

Note on USB Compatibility B-1
Note on USB Compatibility
While testing your webcam on motherboards with integrated Universal Serial Bus
(USB) ports, we encountered a small number of motherboards that do not meet
the USB specification exactly. These and other non-USB-compliant motherboards
may not operate correctly with your webcam. Fortunately, the manufacturers of
some of these motherboards have released new versions of motherboards or BIOS
to address the problem.
If the setup program warns you that your motherboard’s USB port is incompatible
with your webcam, or if the camera does not work on your system and you suspect
that the problem may be related to your computer’s USB port, the following is a
list of available options:
1. Contact your computer vendor.
Your computer vendor may be able to upgrade your motherboard or its BIOS
to a newer version that addresses USB incompatibilities.
2. Use a PCI host adapter that provides USB connectors.
If you are not able to upgrade your motherboard or its BIOS, we recommend
this approach.
3. Attach your webcam to a USB hub with an external power supply.