User`s guide

16
If You Have a Problem
Please retain all contents including packaging and proof of purchase until you
are fully satisfied with product.
If you find that you have a problem with your Creative product and believe
that it needs to be repaired or replaced, you should verify the purchase date
and take the appropriate action as detailed below:
Less than 30 days since date of purchase
Should your store receipt indicate that the product is less than 30 days old, you
have the option of calling Technical Support for assistance or returning the full
product to the dealer/retailer for a replacement or credit (see Creative
Technical Services section for contact numbers).
More than 30 days since date of purchase
First contact European Technical Support (see Creative Technical Services
section for contact numbers) to establish the nature of the problem and details
on our repair procedure. Creative Labs requires that all returns for repair/
replacement must first be issued with an authorisation number.
Returning a product for repair
Contact Technical Support to receive your authorisation number for repair/
replacement of product.
Technical Support will communicate how to return the product in question
for repair/replacement.
You should only return the hardware item in question and return it to the
address detailed by technical support. Please retain all software, accessories
and the original packaging.
Please quote the authorisation number clearly on the outside of the
packaging, in which you return the hardware item in question.
Upon receipt of the faulty item, Creative Labs will process your request and
arrange return.
Specifications
FourPointSurround FPS1000’s
Five-channel
Amplifier Specifications
Satellite amplifier: One channel driven into a 4 ohm
load at less than 1% total harmonic
distortion, at 1kHz: 3.5 watts RMS.
Subwoofer amplifier: With a 4 ohm load at less than
1% total harmonic distortion, at 100Hz: 10 watts
RMS.
These specifications apply to a
FourPointSurround
FPS1000 operating from a 220 VAC line and a
12V DC power adapter.