Installation Guide Creative DSL USB 7410 RFC1483 Table of Contents 1. INTRODUCTION............................................................................................................................................... 3 1.1. MINIMUM SYSTEM REQUIREMENTS ............................................................................................................... 3 1.2. HARDWARE INSTALLATION .........................................................................................................
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Installation Guide Creative DSL USB 7410 RFC1483 1. INTRODUCTION Creative DSL USB 7410 is developed to bring modem users into the digital era by providing high-speed Internet connections using their current phone lines. An interface via USB connection and extremely simple hardware installation allows Creative DSL 7410 users to quickly setup and configure their DSL network. This user’s guide provides information on how to setup and configure the Creative DSL USB 7410 in Windows 98.
Installation Guide Creative DSL USB 7410 RFC1483 1.2. Hardware Installation This section provides information about the components of your Creative DSL 7410 as well as the hardware installation. It includes the following: • • • Jacks on your Creative DSL 7410 Indicator LEDs Hardware Installation Jacks on your Creative DSL 7410 Located at the rear panel of your Creative DSL 7410 (see illustration below) are several connectors which allow you to attach the PC and telephone set to your DSL 7410.
Installation Guide Creative DSL USB 7410 RFC1483 Indicator LEDs Your Creative DSL 7410 features Indicator LEDs which provide your DSL line connection status. Refer to the following illustration and table for the definition of each LED. The front view of your DSL 7410 LED POWER HS LINK Descriptions On when your DSL 7410 is connected to a power source. Flashing when trying to establish a connection to the DSL service provider. On once DSL line is connected and your DSL 7410 is ready.
Installation Guide Creative DSL USB 7410 RFC1483 Hardware Installation Simply connect your Creative DSL 7410 (to the devices shown) as follows. *Your DSL 7410 is required to be connected with a DSL service subscribed line.
Installation Guide Creative DSL USB 7410 RFC1483 1.3. Installation CD-ROM Your Creative DSL USB 7410 comes with an installation CD-ROM. Make sure you have this CD with you when you are ready to install the driver. The device driver for your Creative DSL 7410 can be found under the folder named Driver. 1.4. Before Installation Before starting the DSL device driver installation, it is very import to ensure that all the followings are in place: • • • Subscription to a DSL service provider.
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Installation Guide Creative DSL USB 7410 RFC1483 2. INSTALLATION IN WINDOWS 98 This section provides you with instructions on how to install the device driver of your Creative DSL USB 7410. It is organized as follows: 2.1 2.2 2.3 2.1. Installing the DSL 7410 Device Driver Setting up the DSL Network Connection (optional) Uninstalling the DSL 7410 Installing the DSL 7410 Device Driver While your PC is on, connect the Creative DSL USB 7410 to the PC via the USB connector.
Installation Guide Creative DSL USB 7410 RFC1483 A dialog box similar to the one shown below appears. Select ‘Search for the best driver for your device. (Recommended)’ and click on Next to continue.
Installation Guide Creative DSL USB 7410 RFC1483 A dialog box such as the one below appears. At this time insert the provided Creative DSL USB 7410 Installation CD-ROM. Select ‘Specify a location’ and type in the path for the drivers, for example ‘E:\Driver’ or ‘D:\Driver’. Click on Next to continue.
Installation Guide Creative DSL USB 7410 RFC1483 A dialog box similar to the one below will appear. At this time, a dialog box will appear for you to enter the specific VPI and VCI values provided by your DSL Service Provider. Click OK to continue.
Installation Guide Creative DSL USB 7410 RFC1483 ATTENTION! Depending on your DSL Service Provider, your VPI/VCI settings may already be preset. In this case, the VPI/VCI window, as shown below, will not appear. Continue to the next page to complete your Creative DSL USB 7410 installation.
Installation Guide Creative DSL USB 7410 RFC1483 At this time, your PC may ask you to insert the Windows 98 CD-ROM. A dialog box such as the one below will appear. Insert your Windows 98 CD-ROM into the CD-ROM drive and click OK to continue. During this process, your PC may display the message ‘The file dhcpcsvc.dll on Windows 98 Second Edition CD-ROM cannot be found’. At this time, please enter in the correct drive path to your CD-ROM drive (i.e.
Installation Guide Creative DSL USB 7410 RFC1483 A dialog box similar to the one below appears confirming your successful installation of the Creative DSL USB 7410 device driver. Click on Finish to complete the installation.
Installation Guide Creative DSL USB 7410 RFC1483 To complete your setup, Windows 98 will now prompt you to restart the computer. Click on Yes to proceed. Once your computer has restarted in Windows 98, you will notice a small ‘DSL Status’ icon at the bottom right hand corner of your screen. Refer to ‘Appendix A’ for further information regarding each state of this icon and its specific description.
Installation Guide Creative DSL USB 7410 RFC1483 2.2. Setting up the DSL Network Connection (optional) This section provides you with instructions on how to create an Internet DSL connection. *Your DSL Service Provider will provide you with the information necessary to complete the setup of your DSL Network Connection to their service. Information such as the IP Address and Gateway settings will be provided. If no such information is given, then they are not needed.
Installation Guide Creative DSL USB 7410 RFC1483 Select the Configuration tab in the ‘Network’ dialog box and highlight TCP/IP -> Creative DSL DE7410, then click on Properties.
Installation Guide Creative DSL USB 7410 RFC1483 Choose the IP Address tab, select ‘Specify an IP address’ as shown below, and specify your IP Address and Subnet Mask as instructed by your DSL provider. Enter specific values that are provided by your DSL Service Provider.
Installation Guide Creative DSL USB 7410 RFC1483 Then choose the Gateway tab and also specify the Gateway address provided by your DSL provider. Click Add to accept the address and then click OK to complete the network settings. Enter the Gateway Address provided by your DSL Provider. If your DSL Service Provider also provide specific DNS configuration values, select DNS Configuration tab and enter values of Host, Domain, & DNS Server Search Order.
Installation Guide Creative DSL USB 7410 RFC1483 Once you’re back in the ‘Network’ window, click OK and a window will pop up prompting you to restart the computer in order for the changes that you have made to take effect. Click Yes to proceed with the installation. Congratulations! You have now successfully installed your Creative DSL USB 7410 7410.
Installation Guide Creative DSL USB 7410 RFC1483 2.3. Uninstalling the DSL 7410 This section provides you with instructions on how to uninstall your Creative DSL 7410. Through the Start menu, scroll up to Programs, then select CREATIVE, and then select DSL, then finally click on REMOVE.
Installation Guide Creative DSL USB 7410 RFC1483 A dialog box similar to the one below will appear confirming the uninstallation of the Creative DSL 7410 driver and utilities. Click on Yes to proceed with the uninstallation.
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Installation Guide Creative DSL USB 7410 RFC1483 3. APPENDIX Purpose of this section This section provides additional information in regards to your Creative DSL USB 7410. The appendix is organized as follows: 3.1 3.2 3.1. Appendix A - DSL Status Icon Appendix B - Troubleshooting Appendix A – DSL Status Icon The ‘DSL Status’ icon is located at the lower right hand corner of your screen in the System Tray as shown below.
Installation Guide Creative DSL USB 7410 RFC1483 To confirm whether your DSL 7410 is connected, right click on the icon and highlight the CPE Status, then click it. DSL installation is confirmed when ‘Show Time’ is observed. The 'Retrain' button is used to 'test' or 'confirm' the Creative DSL USB 7410's link. One clicked, the modem will 'retrain' itself by re-establishing the DSL connection.
Installation Guide Creative DSL USB 7410 RFC1483 3.2. Appendix B - Troubleshooting This section provides you with troubleshooting information for solving problems that you may encounter during installation or normal use. The DSL 7410 POWER light is off: Your DSL 7410 is not properly powered by an external power source, check both end of your DSL 7410 USB cable connection to see if the USB cable is firmly plugged into both the PC and your DSL 7410.
Installation Guide Creative DSL USB 7410 RFC1483 3. If you continue to see the sign beside the Creative DSL USB 7410 device, contact Technical Support for further assistance. The HS Light is off or keeps blinking: When the HS light is flashing, the modem is attempting to connect to your local Central Office (CO) to establish a DSL connection. Upon a successful connection, the HS light should turn off and the green LINK light should be illuminated.
Installation Guide Creative DSL USB 7410 RFC1483 4. FCC REGISTRATION INFORMATION FOR USERS This product is compliant and registered with the CFR47-Part 68 of the Federal Communications Commission (FCC). The FCC requires us to provide you with the following information: • Connection to the nationwide telephone network should be made by using standard modular telephone jacks, type RJ-11. • This equipment may not be used with Party Line Service or with Coin Telephone Lines.
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Installation Guide Creative DSL USB 7410 RFC1483 5. CONTACT INFORMATION Reach us by Phone: Telephone support is available Monday through Friday, 8:30am to 5:30pm, Pacific Standard Time. To reach our DSL support by phone, please call: Broadxent Technical Support Hotline: (408) 719-5179 Reach us by E-Mail: You may also send your questions and comments to the following e-mail address: E-mail: info@broadxent.com Reach us by Mail: Broadxent, Inc.
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Installation Guide Creative DSL USB 7410 RFC1483 6. WARRANTY INFORMATION Broadxent, Inc. warrants that equipment furnished will be free from defects in material and workmanship for a period of three (3) years from the confirmed date of purchase of the product new from the retail location. Upon written notice of any such defect, manufacturer will, at its option, repair or replace the defective item under the terms of this warranty, subject to the provisions and specific exclusions listed herein.
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Installation Guide Creative DSL USB 7410 RFC1483 7. REGISTRATION CARD Creative DSL USB 7410 Product Registration Name: Company: Address: City/State/Zip: Phone: E-mail: Serial Number: Purchased from: Date of Purchase: Please cut out the above Product Registration Card and send in with a self-addressed stamped envelope to: BROADXENT, INC.
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Installation Guide Creative DSL USB 7410 RFC1483 DISCLAIMER: © 2000 Broadxent, Inc. All rights reserved. Broadxent logo is a registered trademark of Broadxent, Inc. in the United States and/or other countries. Creative logo and brand name are trademarks or registered trademarks of Creative Technology Ltd. in the United States and/or other countries. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries.