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Contents Introduction Plug and Play.....................................................................................................i Faxes...................................................................................................................i Internet Access ..................................................................................................i Answering Machine .........................................................................................ii Video Conferencing........
2 Installing Hardware Installation Steps ................................................................................................................... 2-1 Step 1: Prepare your computer................................................................................. 2-1 Step 2: Insert the modem card.................................................................................. 2-2 Step 3: Connect to power supply .............................................................................
A General Specifications Plug and Play............................................................................................... A-1 Data Features ............................................................................................... A-2 Fax Features................................................................................................. A-3 Voice Features.............................................................................................. A-3 Video Conferencing Support .....
Introduction Welcome to Modem Blaster! World. Your new modem allows you to fax documents, transfer data and access online information easily from your computer. Some of the features of your Modem Blaster are: Plug and Play This feature allows you to install your Modem Blaster easily, as the device is automatically configured. Faxes You can use your Modem Blaster to send and receive fax documents. You can also configure the modem to serve as a fax-on-demand system by using the software provided.
Answering Machine Modem Blaster functions as an answering machine with multiple mail boxes. Remote users can leave messages in your mail box, and you can play back these messages at any time. Modem Blaster even pages you to notify you of new messages! Video Conferencing Your Modem Blaster comes complete with V.92 standard support, for use with H.32x video conferencing systems.
V.44 Data Compression Your Modem Blaster incorporates the new V.92 standard. This new standard offers V.44 Data Compression technology that allows you to browse the Internet at higher speeds than existing data compression standards. Before You Begin This section provides information you should know about before using this manual.
Document Conventions This manual uses the following conventions to help you locate and identify the information that you need. Table i: Document conventions Text Element Use This notepad icon indicates information that is of particular importance and should be considered before continuing. This alarm clock icon indicates that failure to adhere to directions may result in loss of data or damage to your system.
About Your Modem 1 This chapter explains what Plug and Play is, and also helps you locate and identify the components of your modem. Place the modem in front of you as you go through this chapter. This will help you identify the various components on your card. Plug and Play Your modem card supports Plug and Play in Windows 95 OSR 2.X/98/98SE, Windows NT, Windows 2000, Windows Me and Windows XP. This feature allows you to install your Modem Blaster easily, as the device is automatically configured.
Jacks Jacks are one-hole connecting interfaces on your modem card. They allow you to attach other devices to your card. The jack on your modem card can be seen in Figure 1-1. Telephone Line Jack Rear Panel Figure 1-1: The jack on your modem card. Telephone Line Jack The Telephone Line jack allows you to connect to a telephone line for data transmission and document faxing.
About Modem-onHold This feature allows you to answer an incoming call even when you are surfing the Internet. It suspends the data connection between your modem and the ISP so that you can pick up your phone and receive an incoming call in the usual way, while surfing the Internet. When your call is complete, the modem reconnects you to the Internet. Check with your local Internet Service Provider to ascertain whether this feature is supported in your area. Using Modem-onHold 1.
Fax Talk Communicator Fax Talk Communicator transforms your PC and modem into a sophisticated communications centre. Whether you're at home, in the office, or on the road, FaxTalk Communicator is designed to be powerful, easy-to-use, and provide a wide array of features to save you time and make you more productive.
2 Installing Hardware Installation Steps Step 1: Prepare your computer Turn off the main power supply and disconnect your computer’s power cord. Systems using an ATX power supply unit with soft power off may still be powering the PCI slot. This can damage your modem card when it is inserted into the slot. 1. Turn off your computer and all peripheral devices. 2.
Step 2: Insert the modem card 1. Align the modem card with the PCI slot and press the card gently but firmly into the slot as shown in Figure 2-2. 2 Unused brackets Do not force the modem card into the slot. Make sure that the gold finger PCI connector on the modem card is aligned with the PCI bus connector on the motherboard before you insert the card into the PCI expansion slot. If it does not fit properly, gently remove it and try again.
Step 4: Connect to the telephone line 1. Locate the most convenient telephone wall outlet. 2. If a phone is already connected to it, unplug the telephone cable from the wall outlet. 3. Connect one end of the telephone cable provided to the wall outlet and the other end to the Telephone Line jack of the modem. To telephone line wall outlet Telephone Line jack Telephone cable provided Modem card Figure 2-3: Connecting the telephone line to your modem.
Notes on Telephone Lines Before using the modem, you need to connect your telephone line to the modem card. To ensure that the modem works properly, know that: ❑ Your modem cannot be used on “party lines”, nor can it be used on toll or coinoperated lines. Contact your local telephone company for help if you are not sure about the suitability of your telephone line. ❑ This modem is intended for use on an analog telephone line, also called a POTS (Plain Old Telephone Service) line.
Installing and Testing Modem Drivers If you have not installed Windows 95 OSR 2.X, Windows 98/98SE, Windows 2000, Windows NT, Windows Me or Windows XP, do so before you proceed. 3 This chapter is organized as follows: ❑ Installing the Modem Driver in Windows 95 OSR 2.X ❑ Testing the Installation in Windows 95 OSR 2.
Installing the Modem Driver in Windows 95 OSR 2.X 1. Turn on your computer to allow the operating system to detect the modem. 2. When the dialog box similar to Figure 3-1 appears, insert the Installation CD into your CD-ROM drive and then click the Next button. Figure 3-1 3. When the dialog box similar to Figure 3-2 appears, click the Other Locations button.
4. When the dialog box similar to Figure 3-3 appears, click the Browse button to locate the driver files in E:\Drivers\Win95 (where E: represents your CD-ROM drive). 5. Click the OK button. Figure 3-3 6. When the dialog box similar to Figure 3-4 appears, click the Finish button.
7. When the dialog box similar to Figure 3-5 appears, click the OK button. Figure 3-5 After you have set up your modem, run a test to ensure that your card has been installed properly (see “Testing the Installation in Windows 95 OSR 2.X” on page 3-5). 8. When the dialog similar to Figure 3-6 appears, click the Browse button to locate the driver files in E:\Drivers\Win95 (where E: represents your CD-ROM drive), and then click the OK button. 9. Restart your computer to let the new settings take place.
Testing the Installation in Windows 95 OSR 2.X 1. Click Start -> Settings -> Control Panel. 2. Double-click the Modems icon. 3. When the Modems Properties dialog box similar to Figure 3-7 appears, click the Diagnostics tab. 4. Select the COM port that has been assigned to your modem. 5. Click the More Info button to display the response status of your modem. If your modem is not responding, it may be due to a conflict between the modem and another peripheral device.
Installing the Modem Driver in Windows 98/98SE 1. Turn on your computer to allow the operating system to detect the modem. 2. When the dialog box similar to Figure 3-8 appears, insert the Installation CD into your CD-ROM drive and then click the Next button. Figure 3-8 3. When the dialog box similar to Figure 3-9 appears, click the Search for the best driver for your device (Recommended) option and click the Next button.
After you have set up your modem, run a test to ensure that your card has been installed properly (see “Testing the Installation in Windows 98/ 98SE” on page 3-8). 4. When the dialog box similar to Figure 3-10 appears, click the Specify a location check box, and click the Browse button to locate the driver files in E:\Drivers\Win98 (where E: represents your CD-ROM drive). 5. Click the Next button. 6.
Testing the Installation in Windows 98/98SE 1. Click Start -> Settings -> Control Panel. 2. Double-click the Modems icon. 3. When the Modems Properties dialog box similar to Figure 3-12 appears, click the Diagnostics tab. 4. Select the COM port that has been assigned to your modem. 5. Click the More Info button to display the response status of your modem. If your modem is not responding, it may be due to a conflict between the modem and another peripheral device.
Installing the Modem Driver in Windows 2000 1. Turn on your computer to allow the operating system to detect the modem. 2. When the Found New Hardware Wizard dialog box similar to Figure 3-13 appears, insert the Installation CD into your CD-ROM drive. 3. Click the Specify a location check box, and then click the Next button. Figure 3-13 4.
5. When the dialog box similar to Figure 3-15 appears, click the Next button. 6. Click the Yes button. Figure 3-15 7. When the dialog box similar to Figure 3-16 appears, click the Finish button. 8. Restart your computer to let the new settings take place.
Testing the Installation in Windows 2000 1. Click Start -> Settings -> Control Panel. 2. Double-click the Phone and Modems icon. 3. In the Creative Modem Blaster V.92 PCI DI5791 WIN2K Properties dialog box, click the Diagnostics tab. 4. Click the Query Modem button to display the response status of your modem. If your modem is not responding, it may be due to a conflict between the modem and another peripheral device.
Installing the Modem Driver in Windows NT 1. Turn on your computer and insert the Installation CD into your CD-ROM drive. 2. Click Start -> Run. 3. In the Run dialog box similar to Figure 3-18, click the Browse button and locate the driver files in E:\Drivers\WinNT\setupdsi.exe (where E: represents your CD-ROM Drive), and then click the OK button. Figure 3-18 4. When the dialog box similar to Figure 3-19 appears, click the OK button. Figure 3-19 5.
10. When the dialog box similar to Figure 3-21 appears, click the Next button. Figure 3-21 After you have set up your modem, run a test to ensure that your card has been installed properly (see “Testing the Installation in Windows NT” on page 3-14). 11. When the dialog box similar to Figure 3-22 appears, click the Finish button to complete the installation. 12. Restart your computer to let the new settings take place.
Testing the Installation in Windows NT 1. Click Start -> Settings -> Control Panel. 2. Double-click the Modems icon. 3. The Modems Properties dialog box similar to Figure 3-23 appears. If your Creative Modem Blaster V.92 PCI DI5791 is listed, the installation is successful. If your modem is not responding, it may be due to a conflict between the modem and another peripheral device. To resolve the conflict, you must change the settings on your modem (see “Resolving Hardware Conflicts” on page B-4).
Installing the Modem Driver in Windows Me 1. Turn on your computer to allow the operating system to detect the modem. 2. Insert the Installation CD into your CD-ROM drive. 3. When the Add New Hardware Wizard dialog box similar to Figure 3-24 appears, click the Specify the location of the driver (Advanced) option and click the Next button. Figure 3-24 4. When the dialog box similar to Figure 3-25 appears, click the Specify a location check box. Make sure that the Removable Media (Floppy, CD-ROM...
After you have set up your modem, run a test to ensure that your card has been installed properly (see “Testing the Installation in Windows Me” on page 3-17). 7. When Windows prompts you with the messageWindows driver file search for the device: DSI WDM MODEM ENUMERATOR, click the Next button 8. When the dialog box similar to Figure 3-26 appears, click the Finish button. 9. Follow the remaining onscreen steps to install the rest of the drivers and to complete your modem installation. 10.
Testing the Installation in Windows Me 1. Click Start -> Settings -> Control Panel. 2. Double-click the Modems icon. 3. When the Modems Properties dialog box similar to Figure 3-27 appears, click the Diagnostics tab. 4. Click the COM port that has been assigned to your modem. 5. Click the More Info button to display the response status of your modem. If your modem is not responding, it may be due to a conflict between the modem and another peripheral device.
Installing the Modem Driver in Windows XP 1. Turn on your computer to allow the operating system to detect the modem. 2. When the Found New Hardware Wizard dialog box similar to Figure 3-28 appears, insert the Installation CD into your CD-ROM drive. 3. Click the Install from a list or specific location (Advanced) option, and then click the Next button.
At the time of this product’s release, Microsoft strongly encouraged companies to submit their hardware solutions for certification. If a hardware device driver is not submitted, or does not qualify, for Microsoft certification, a warning message similar to Figure 3-31 appears. You may see this message when installing this driver or update. If you do, you may choose to click the Continue Anyway button.
Testing the Installation in Windows XP 1. Click Start -> Control Panel. 2. Click the Phone and Modem Options icon. 3. Click the Modems tab. 4. In the Modems tabbed page, click Creative Modem Blaster V.92 PCI DI5791 and then click the Properties button. 5. When the dialog box similar to Figure 3-32 appears, click the Diagnostics tab. 6. Click the Query Modem button to display the response status of your modem.
Uninstalling Modem Drivers 4 This chapter is organized as follows: ❑ Uninstalling the Modem in Windows 95 OSR 2.
Uninstalling the Modem in Windows 95 OSR 2.X 1. Click Start -> Settings -> Control Panel. 2. Double-click the Add/Remove Programs icon. 3. When the Add/Remove Programs Properties dialog box similar to Figure 4-1 appears, click Uninstall Creative Modem Blaster V.92. 4. Click the Add/Remove button. 5. Click the OK button. 6. Turn off your computer and remove the modem card from your system. Figure 4-1: Add/Remove Programs Properties dialog box.
Uninstalling the Modem in Windows 98/98SE 1. Click the Start -> Settings -> Control Panel. 2. Double-click the Add/Remove Programs icon. 3. When the Add/Remove Programs Properties dialog box similar to Figure 4-2 appears, click Uninstall Creative Modem Blaster V.92. 4. Click the Add/Remove button. 5. Click the OK button. 6. Turn off your computer and remove the modem card from your system. Figure 4-2: Add/Remove Programs Properties dialog box.
Uninstalling the Modem in Windows 2000 1. Click Start -> Settings -> Control Panel. 2. Double-click the Add/Remove Programs icon. 3. In the Add/Remove Programs dialog box similar to Figure 4-3, click Uninstall Creative Modem Blaster, and then click the Change/Remove button. Figure 4-3: Add/Remove Programs dialog box. 4. When Windows 2000 prompts you to remove the selected modem, click the Yes button to complete the uninstallation. 5. Turn off your computer and remove the modem card from your system.
Uninstalling the Modem in Windows NT 1. Click Start -> Settings -> Control Panel. 2. Double-click the Add/Remove Programs icon. 3. When the Add/Remove Programs Properties dialog box similar to Figure 4-4 appears, click the Install/Uninstall tab. 4. Click Uninstall Creative PCI Modem from the list, and click the Add/Remove button. 5. Click the OK button. 6. Turn off your computer and remove the modem card from your system. Figure 4-4: Add/Remove Programs Properties dialog box.
Uninstalling the Modem in Windows Me 1. Click Start -> Settings -> Control Panel. 2. Double-click the Add/Remove Programs icon. 3. When the Add/Remove Programs Properties dialog box similar to Figure 4-5 appears, click the Install/Uninstall tab. 4. Click Uninstall Creative Modem Blaster from the list and then click the Add/Remove button. 5. Click the OK button. 6. Turn off your computer and remove the modem card from your system. Figure 4-5: Add/Remove Programs Properties dialog box.
Uninstalling the Modem in Windows XP 1. Click Start -> Control Panel. 2. Click the Add or Remove Programs icon. 3. In the Add or Remove Programs dialog box similar to Figure 4-6, click the Change/Remove button and then click the Close button. Figure 4-6: Add or Remove Programs dialog box. 4. Turn off your computer and remove the modem card from your system.
A General Specifications This appendix lists the general specifications of your modem. Plug and Play ❑ PCI specification compliant. ❑ Plug and Play resources. Table A-1:Plug and Play Resource Information.
Table A-1:Plug and Play Resource Information. Dependent functions Choice 5 Free-For-All Data Features Due to line conditions and FCC regulations, your data rate may be lower. Current FCC regulations limit download to 53Kbps max. Resource Information I/O Port: 2A0 to 2A7, 2A8 to 2AF, ... 2D8 to 2DF IRQ: 3, 4, 5, 7, 9, 10, 11 or 15 ❑ Integrated data, fax, and voice mail modem.
Fax Features ❑ Supports Class 1 fax commands. ❑ Fax speeds up to 14,400 bps for send and receive. ❑ Compatibility with the following fax modem transmission standards: • V.17 (14400 bps) • V.21 Channel 2 (300 bps) • V.27ter (7200 bps) • V.29 (9600 bps) Voice Features ❑ Able to record and play voice messages over the telephone line. ❑ Multiple mailboxes using Included Communications software. Video Conferencing Support ❑ Supports ITU V.
B Troubleshooting This appendix provides tips and solutions for resolving some of the problems you might encounter with Modem Blaster PCI DI5791 either during installation or normal use. Problems With Your Modem The modem fails to accept commands to dial or answer a call. Cause There may be an improper telephone line connection. Solution Make sure the telephone cable is attached to the Telephone Line jack. Also check that all devices are turned on.
The modem cannot connect to the Internet at 56,000 bps. Cause This may be due to line conditions in your area. Due to CTR21 regulations and/ or line conditions, it is not always possible to achieve the maximum data rate. Solution Try moving the telephone line away from any power source, monitor, printer or any computer cable and remove other telephone equipment from the line. The modem or communications software fails to detect that the remote user has hung up.
Poor sound quality when using communications software. Cause Some 32-bit sound and communications software require a Unimodem V file. Windows 95 OSR 2.X normally installs this file. However, in some installations, the file is missing. Solution Follow these steps to install the Unimodem V file: 1. Go to www.modemblaster.com. 2. Locate the Download Drivers section. 3. Select your region and operating system. 4. Download the Unimodem V file. 5. Start Windows Explorer. 6. Copy the file UNIMODV.
Resolving Hardware Conflicts Hardware conflicts may occur when two or more peripheral devices are set to use the same I/O address, IRQ line or DMA channel. To resolve conflicts in Windows 95 OSR 2.X, Windows 98/98SE, Windows 2000, Windows NT, Windows Me or Windows XP, change the resource settings of your modem or the conflicting peripheral device using Device Manager. Resolving Conflicts in Windows 95 OSR 2.
Resolving Conflicts in Windows 2000/XP To run Device Manager: 1. Click Start -> Settings -> Control Panel. 2. Click the System icon. The System Properties dialog box appears. 3. Click the Hardware tab. 4. Click the Device Manager button. 5. Double-click Modem. 6. Click the name of your modem. 7. Right-click the name of your modem. A menu appears. 8. Select the Properties option. 9. Click the Resources tab. 10. Click the Use Automatic Settings check box to select it.
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