User’s Guide Creative Modem Blaster V.92 PCMCIA DI5611 Information in this document is subject to change without notice and does not represent a commitment on the part of Creative Technology Ltd. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the written permission of Creative Technology Ltd.
Contents
Contents Before You Begin Package Contents ................................................................................................................................. v Recording Model and Serial Numbers........................................................................................... v Checking System Requirements....................................................................................................... v Technical Support and Warranty ............................................
In Windows 98 SE/Me.................................................................................................................... 3-2 4 Modem Features Plug and Play...................................................................................................................................... Faxes .................................................................................................................................................... Internet Access....................................
Resolving Conflicts in Windows Me/98 SE.............................................................................. Difficulties with Your PC Card ............................................................................................................. Difficulties with Modem-On-Hold ....................................................................................................... Difficulties In Windows XP ..........................................................................................
Before You Begin
Before You Begin This section contains information you should know about before using this manual. Read the information carefully before proceeding further. Creative Modem Blaster® V.92 notebook PC Card Telephone adapter cord (RJ-11) Telephone cord coupler (RJ-11) Quick Start Leaflet Drivers, software and User’s Guide (on CD) America Online® CD Package Contents • • • • • • Recording Model and Serial Numbers Your PC Card has a model number and a serial number.
Technical Support and Warranty Technical Support information can be found in the Installation CD. Go to d:\support\\support.pdf. Warranty information can be found in the Installation CD as well. Go to d:\warranty\\\warranty.pdf. Please keep your Proof of Purchase for the duration of the Warranty period.
Document Conventions The following typographical conventions are used throughout this document. Note. This highlights additional or important information about a feature. Caution! This highlights proper usage of your product. Use this information to avoid risky situations. Warning! This warns you of possible hazards to yourself or your product, that may result in injury or damage.
1 Installing and Testing the Driver
Installing and Testing the Driver Installing the Driver In Windows XP/ 2000/Me/98 SE After installing the modem driver, test the modem to ensure it has been installed properly. DO NOT insert the PC Card into your notebook computer before installing the software. 1. Insert the Installation CD into your CD-ROM drive. The disc supports Windows AutoPlay mode and starts running automatically. If not, enable your CD-ROM drive’s auto-insert notification feature.
Testing the Driver In Windows XP 1. Click Start -> Control Panel. 2. Double-click the Phone and Modem Options icon. 3. Click the Modems tab. 4. Click Creative Modem Blaster V.92 PCMCIA DI5611, and then click the Properties button. The Creative Modem Blaster V.92 PCMCIA DI5611 Properties dialog box appears. 5. Click the Diagnostics tab, and then click the Query Modem button to display the response status of your PC Card (Figure 1-1).
In Windows 2000 1. Click Start -> Settings -> Control Panel. 2. Double-click the Phone and Modem Options icon. 3. Click the Modems tab. 4. Click Creative Modem Blaster V.92 PCMCIA DI5611, and then click the Properties button. 5. Click the Diagnostics tab. The Creative Modem Blaster V.92 PCMCIA DI5611 Properties dialog box appears. 6. Click the Query Modem button to display the response status of your PC Card (Figure 1-2).
In Windows 98 SE/ Me 1. Click Start -> Settings -> Control Panel. 2. Double-click the Modems icon. The Modems Properties dialog box appears. 3. Click the Diagnostics tab (Figure 1-3). 4. Click the COM port that has been assigned to your modem. 5. Click the More Info button to display the response status of your PC Card. If your PC Card is not responding, it may be due to a conflict between the PC Card and another peripheral device.
2 Installing Hardware
Installing Hardware Installation Steps DO NOT insert the PC Card into your notebook computer before installing the software. Step 1: Prepare your computer 1. Insert your PC Card into an available PC Card slot on your notebook (Figure 2-1). Figure 2-1 For Windows XP only 2. When the Found New Hardware Wizard dialog box appears, click the Next button. 3. When the Hardware Installation dialog box appears, click the Continue Anyway button. 4. Click the Finish button.
Step 2: Connect to the telephone line 1. Locate the most convenient telephone wall outlet. If a telephone is already connected to it, unplug the telephone cable from the wall outlet. 2. Connect one end of the telephone adapter cord provided to the wall outlet and the other end to the PC Card 4-pin port of the PC Card (Figure 2-2).
3. If your notebook is too far away from the wall outlet, use the telephone cord coupler to extend the telephone adapter cord. See Figure 2-3 below. To telephone line wall outlet PC Card 4-pin port Telephone cord coupler (provided) Telephone adapter cord (provided) Figure 2-3 Notes on connecting the telephone line and telephone Before using the PC Card, you need to connect your telephone line and telephone to the PC Card.
3 Uninstalling the Driver
Uninstalling the Driver Uninstalling PC Card You may at times need to uninstall and then reinstall the PC Card to correct problems, change configurations, or make version upgrades. The following instructions tell you how to uninstall the PC Card. In Windows 2000/ XP 1. Click Start -> Settings -> Control Panel. For Windows XP, click Start -> Control Panel. 2. Double-click the Add or Remove Programs icon. 3. Click the Change or Remove Programs button (Figure 3-1). 4. Click Creative Modem Blaster V.
In Windows 98 SE/ Me 1. Click Start -> Settings -> Control Panel. 2. Double-click the Add/Remove Programs icon. The Add/Remove Programs Properties dialog box appears. 3. Click the Install/Uninstall tab (Figure 3-2). 4. Click Creative Modem Blaster V.92 PCMCIA DI5611, and then click the Add/Remove button. 5. Turn off your computer and remove the PC Card.
4 Modem Features
Modem Features Besides transferring data and accessing online information, your Creative Modem Blaster has the following features: Plug and Play This feature allows you to install your PC Card easily, as it is automatically configured. Faxes Use your PC Card to send and receive fax documents. This feature also allows you to configure the modem to serve as a fax-on-demand system by using the software provided. Internet Access Internet Support with the latest drivers and V.
V.92 features Your Internet Service Provider (ISP) must be able to support the following V.92 features before you can use them. V.44 Data Compression V.44 Data Compression reduces the time it takes to load web pages, run web searches, and receive e-mail with new compression designed specifically for the Internet. Quick Connect Quick Connect cuts dial-up time to as little as half, by learning how to connect to your ISP the first time you call and repeating that for future connections.
Modem-OnHold Your Modem Blaster offers complete Modem-On-Hold support so you can pause your Internet connection while you answer incoming phone calls and while you make outgoing phone calls. Since Modem-On-Hold also requires support from your ISP, you may need to check with them to ensure that this feature is supported in your area. Incoming Modem-On-Hold Incoming Modem-On-Hold works with Call Waiting service from your phone company to pause your Internet connection while you answer calls.
Using Incoming 1. Modem-On-Hold If a call comes in while you are on the Internet, a dialog box similar to Figure 4-1 appears, asking you if you want to answer the call, click the Accept button . • Your phone line needs to be Call Waiting enabled to support Modem-OnHold. • Your Internet Service Provider (ISP) must be able to support ModemOn-Hold features. • The amount of hold time in Figure 4-2 depends on your ISP.
Using Outgoing Modem-On-Hold • Modem-On-Hold requires Three-Way Calling to make phone calls. 1. Click the NetWaiting icon on the taskbar. A dialog box similar to Figure 4-3 appears. 2. Click the Outgoing call button . You can start making your phone call. A dialog box similar to Figure 4-4 appears, telling you the length of time you have to complete your call. The call is automatically cut off after that. • NetWaiting needs to be installed and activated in your computer before Modem-On-Hold can work.
A Technical Specifications
Technical Specifications This appendix lists the general specifications of your modem. Plug and Play ❑ Plug and Play resources. Figure A-1: Plug and Play Resource Information. DEPENDENT FUNCTIONS RESOURCE INFORMATION Choice 1 COM 3 I/O Port: 3E8 to 3EF IRQ: 3, 4, 5, 7, 9, 10, or 11 Choice 2 COM 4 I/O Port: 2E8 to 2EF IRQ: 3, 4, 5, 7, 9, 10, or 11 Choice 3 COM 2 I/O Port: 2F8 to 2FF IRQ: 3 Choice 4 COM 1 I/O Port: 3F8 to 3FF IRQ: 4 Choice 5 Free-For-All I/O Port: 2A0 to 2A7, 2A8 to 2AF, ...
Data Features ❑ Integrated data, fax, and voice mail modem. ❑ 56,000/54,667/53,333/52,000/50,667/49,333/48,000/46,667/45,333/42,667/41,333/ 40,000/38,667/37,333/36,000/34,667/33,333/32,000 Due to line conditions and FCC regulations, your data rate may be lower. Current FCC regulations limit download speeds to 53 kbps maximum. Fax Features ❑ 33,600/31,200/28,800/26,400/24,000/21,600/19,200/16,800/14,400/ 12,000/9,600/ 7,200/4,800/2,400/1,200/300 bps data speeds.
B Troubleshooting
Troubleshooting This appendix provides tips and solutions for resolving some of the difficulties you might encounter with Creative Modem Blaster V.92 PCMCIA DI5611, either during installation or normal use. Difficulties Installing Software The installation does not start automatically after the Creative Modem Blaster Installation CD is inserted. The AutoPlay feature in Windows may not be enabled. To start the installation program through the My Computer shortcut menu: 1.
5. In the Properties dialog box, click the Settings tab and select Auto Insert Notification. 6. Click the OK button to exit from the dialog box. Resolving Hardware Conflicts Hardware conflicts may occur when two or more peripheral devices are set to use the same I/O address, IRQ line or DMA channel.
Resolving Conflicts in Windows Me/98 SE If you are unsure of which peripheral device is causing the conflict, you can isolate the source of the difficulty by temporarily removing all devices (except your PC Card and essential devices such as the disk controller). After that, add the devices back one at a time until the device that is causing the conflict is found. Difficulties with Your PC Card To run Device Manager: 1. Click Start -> Settings -> Control Panel. 2. Click the System icon.
Try moving the telephone line away from any power source, monitor, printer or any computer cable. The PC Card cannot connect to the Internet at 56,000 bps. This may be due to line conditions in your area. Due to FCC regulations and/or line conditions, it is not always possible to achieve the maximum data rate. To resolve this difficulty: Try moving the telephone line away from any power source, monitor, printer or computer cable.
No dial tone when using the PC Card. The IRQ of the PC Card is either in conflict with another device or is mis-reported in Windows. To resolve this difficulty: Many chipsets have IRQ routing drivers for Windows. If you have an internal PC Card, and these drivers do not work or do not exist on your system, insert the PC Card into a different PC Card slot. Difficulties with ModemOn-Hold Internet connection is lost after incoming or outgoing phone calls.
3. Click the Dial Properties button, and then click the check box next to the To disable call waiting, dial option. 4. Click the arrow next to the To disable call waiting, dial box. Three options are displayed: *70, 70# and 1170. 5. Select the appropriate option. If you are unsure which option is appropriate for your area, contact your ISP for more information. 6. Click the Apply button, and then click the OK button. To disable Call Waiting in Windows 2000/XP (in Classic View): 1.
Difficulties In Windows XP A Hardware Installation error message appears on a Windows XP operating system when a driver is being installed. At the time of this product's release, Microsoft strongly encouraged companies to submit their hardware solutions for certification. If a hardware device driver is not submitted, or does not qualify, for Microsoft certification, a warning message similar to the one below appears. You may see this message when installing this driver or update.
