User`s guide
Table Of Contents
- Tecra 9000 Series User’s Guide
- Contents
- Introduction
- Chapter 1 - Finding Your Way Around
- Chapter 2 - Getting Started
- Chapter 3 - Connecting Other External Devices
- Using external display devices
- Using an external keyboard
- Using a mouse
- Connecting a local printer
- Connecting an external diskette drive
- Connecting external speakers or headphones
- Connecting an external microphone
- Using an expansion device
- Adding memory
- Using Slim SelectBay® modules
- Inserting and removing hard drives
- Inserting and removing PC Cards
- Inserting an SD Media card
- Connecting your modem to a telephone line
- Using the i.Link® port
- Chapter 4 - Learning the Basics
- Computing tips
- Windows basics
- Using the keyboard
- Using the AccuPoint II
- Using the TOSHIBA Console button
- Starting a program
- Saving your work
- Printing your work
- Using a compact disc drive
- Using PC Cards
- Using SD Media cards
- Using your computer at the office
- Using a computer lock
- Caring for your computer
- Power down options
- Chapter 5 - Power Management
- Chapter 6 - Exploring Your Options
- Chapter 7 - WinDVD
- Chapter 8 - Toshiba Utilities
- Chapter 9 - Keeping Your Files Safe
- Chapter 10 - Troubleshooting Guide
- Problems that are easy to fix
- Problems when you turn on the computer
- Resolving a hardware conflict
- Using the Windows 2000 troubleshooting feature
- A plan of action
- Resolving hardware conflicts on your own
- Memory card problems
- Power and the batteries
- Keyboard problems
- AccuPoint II problems
- Display problems
- Disk drive problems
- Modem problems
- Problems with the CDROM or DVD-ROM drive
- Sound system problems
- Optional devices
- PC Card problems
- Printer problems
- Internet Problems
- DVD operating problems–Windows 2000
- WinDVD problems
- Developing good computing habits
- Use VirtualTech
- If you need further assistance
- Other Toshiba Internet Web sites
- Toshiba’s worldwide offices
- Appendix A - Windows 98SE Supplmental Information
- Appendix B - Hot Keys
- Appendix C - Power Cable Connectors
- Appendix D - Video Modes
- Glossary
- Index

259
Windows® 98 Troubleshooting
DVD-ROM drive problems
This section describes DVD-ROM drive problems where the
problem-solving steps differ from Windows
®
2000 Professional
operating system.
Playback performance is poor.
The use of DMA dramatically increases the DVD playback
performance of your system.
To make sure DMA is turned on and check its settings:
1 Open the Start menu, point to Settings, then click Control
Panel.
2 Double-click the System icon, then select the Device
Manager tab.
3 Open the CDROM device folder, select your CD-ROM
device driver, then click Properties.
Slow playback performance.
DVD playback is a resource intensive application. Other
applications and/or changes to your system hardware, software or
configuration can impact playback performance. If playback is
slower than normal:
1 Close any other open applications to improve the performance
of the DVD playback.
2 Ensure DMA is turned on. For instructions, see“Playback
performance is poor.” on page 253.
3 If you have installed new hardware (such as a new graphics
card or audio card), ensure the component’s drivers support
Microsoft
®
DirectX
®
5.2b or higher. Contact the manufacturer
of the component.
4 Check that your display driver resolution, color depth and
refresh rate are optimal for DVD playback. (Some systems do