User`s guide

Table Of Contents
256
Windows® 98 Troubleshooting
Resolving a hardware conflict
This section contains information where Windows
®
98 Second
Edition differs from Windows
®
2000 operating system. If you do
not find a solution to your hardware problem in this section, refer
to “Troubleshooting Guide” on page 199.
If you receive an error message telling you there is a device driver
conflict or a general hardware problem, try using Windows
®
98
Second Edition Help to troubleshoot the problem first.
For help on hardware conflicts:
1 From the Windows
®
Help menu, click the Contents tab, then
double-click Troubleshooting.
2 Click hardware conflict and follow the steps.
If there is still a problem, a message should display that explains
what the conflict is. If this happens, you may need to solve the
problem on your own.
A plan of action
The smooth operation of the system depends on the interaction of
all devices, programs, and features. If the system or one of its
attached devices isn’t working, resolving the problem can be time-
consuming and frustrating.
The recommended procedure for getting multiple devices to work
together is to add and set up one device at a time. After you add
each device, test it to make sure it and all connected devices work.
The device most recently connected to the system is the one most
likely to be causing a hardware conflict.