User`s guide

247
Windows® 98 Troubleshooting
Windows
®
98 Second Edition operating system or closing other
programs.
To close a program that has stopped responding:
1 Press
Ctrl, Alt, and Del simultaneously (once).
The Windows
®
98 Second Edition operating system displays
the Close Program dialog box. This box lists all the programs
and processes currently in operation. If a program has stopped
responding, the words “not responding” appear beside its
name on the list.
2 Select the program you want to close, the click End Task.
Closing the failed program should allow you to continue
working. If it does not, continue with step 3.
3 Close the remaining programs one by one by selecting the
program name, then End Task.
4 Click Shut Down.
The Shut Down Windows dialog box appears.
5 Select Restart, then click Ye s .
Your computer shuts down and restarts the Windows
®
98 Second
Edition operating system.
CAUTION: Typing Ctrl, Alt and Del simultaneously twice to
restart your computer is not recommended. By closing all
open programs prior to shutting down the Windows
® 98
Second Edition operating system you ensure that all data is
saved.
Your program performs an illegal operation.
If you receive the message, “Your program has performed an illegal
operatio
n,” you should record the details of the message and consult
the software manufacturer.