User`s guide

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Troubleshooting Guide
Use VirtualTech
Read the manuals.
It’s very difficult to provide a fail-safe set of steps you can follow
every time you experience a problem with the computer. Your
ability to solve problems will improve as you learn about how the
computer and its software work together.
Get familiar with all the manuals provided with your computer, as
well as the manuals that come with the programs and devices you
purchase.
Look in your local computer store or bookstore for self-help books
you can use to supplement the information in the manuals.
Use VirtualTech
VirtualTech
™
is a suite of innovative support resources and tools
installed on your computer. VirtualTech will make your
computing experience easier and more fulfilling by assisting you
when you have questions, run into problems, or need help with
your computer or programs.
To access VirtualTech, double-click the VirtualTech icon located
on your computer’s desktop.
Following is a summary of the kinds of resources and tools
VirtualTech has to offer:
❖ A library of solutions to common computer problems. These
are arranged into easy-to-navigate topics like software,
hardware and the Internet.
❖ A set of powerful support tools that can:
❖ Retrieve hardware and software details whenever you
need system configuration information.