User`s guide
Table Of Contents
- Tecra 9000 Series User’s Guide
- Contents
- Introduction
- Chapter 1 - Finding Your Way Around
- Chapter 2 - Getting Started
- Chapter 3 - Connecting Other External Devices
- Using external display devices
- Using an external keyboard
- Using a mouse
- Connecting a local printer
- Connecting an external diskette drive
- Connecting external speakers or headphones
- Connecting an external microphone
- Using an expansion device
- Adding memory
- Using Slim SelectBay® modules
- Inserting and removing hard drives
- Inserting and removing PC Cards
- Inserting an SD Media card
- Connecting your modem to a telephone line
- Using the i.Link® port
- Chapter 4 - Learning the Basics
- Computing tips
- Windows basics
- Using the keyboard
- Using the AccuPoint II
- Using the TOSHIBA Console button
- Starting a program
- Saving your work
- Printing your work
- Using a compact disc drive
- Using PC Cards
- Using SD Media cards
- Using your computer at the office
- Using a computer lock
- Caring for your computer
- Power down options
- Chapter 5 - Power Management
- Chapter 6 - Exploring Your Options
- Chapter 7 - WinDVD
- Chapter 8 - Toshiba Utilities
- Chapter 9 - Keeping Your Files Safe
- Chapter 10 - Troubleshooting Guide
- Problems that are easy to fix
- Problems when you turn on the computer
- Resolving a hardware conflict
- Using the Windows 2000 troubleshooting feature
- A plan of action
- Resolving hardware conflicts on your own
- Memory card problems
- Power and the batteries
- Keyboard problems
- AccuPoint II problems
- Display problems
- Disk drive problems
- Modem problems
- Problems with the CDROM or DVD-ROM drive
- Sound system problems
- Optional devices
- PC Card problems
- Printer problems
- Internet Problems
- DVD operating problems–Windows 2000
- WinDVD problems
- Developing good computing habits
- Use VirtualTech
- If you need further assistance
- Other Toshiba Internet Web sites
- Toshiba’s worldwide offices
- Appendix A - Windows 98SE Supplmental Information
- Appendix B - Hot Keys
- Appendix C - Power Cable Connectors
- Appendix D - Video Modes
- Glossary
- Index

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Troubleshooting Guide
DVD operating problems–Windows 2000
My browser can’t find a site I bookmarked.
The World Wide Web is constantly changing. A site you
bookmarked yesterday may not be available today or its server
may be down to temporary repair. Try again later.
DVD operating problems–Windows 2000
If you experience a problem playing DVDs, you may be able to fix
the problem yourself.
For general problems playing a DVD title, try the following steps:
1 Check that the disc is in a format that the drive supports
(DVD-ROM, DVD-R, or DVD-RW).
2 Ensure that the drive is properly installed in the SelectBay. It
must be inserted completely.
3 Ensure that the DVD-ROM disk is properly inserted in the
drive tray.
4 Ensure that the Display properties are not True Color (24-bit).
If it is set to 24-bit color, there will be a video format error. To
verify your display settings:
❖ Click Start, Settings, Control Panel, and double-click
Display.
❖ Click on the Settings tab and check the Colors drop-
down. It should be set to High Color (16 bit).
❖ If it is not set to High Color, change the settings to High
Color (16 bit) and click OK.
5 Clean the DVD disc and try again.
A dirty drive can also cause audio problems. If you have tried
several discs and all fail, consider sending your drive to an
authorized service provider to get it cleaned.