User`s guide
Table Of Contents
- Tecra 9000 Series User’s Guide
- Contents
- Introduction
- Chapter 1 - Finding Your Way Around
- Chapter 2 - Getting Started
- Chapter 3 - Connecting Other External Devices
- Using external display devices
- Using an external keyboard
- Using a mouse
- Connecting a local printer
- Connecting an external diskette drive
- Connecting external speakers or headphones
- Connecting an external microphone
- Using an expansion device
- Adding memory
- Using Slim SelectBay® modules
- Inserting and removing hard drives
- Inserting and removing PC Cards
- Inserting an SD Media card
- Connecting your modem to a telephone line
- Using the i.Link® port
- Chapter 4 - Learning the Basics
- Computing tips
- Windows basics
- Using the keyboard
- Using the AccuPoint II
- Using the TOSHIBA Console button
- Starting a program
- Saving your work
- Printing your work
- Using a compact disc drive
- Using PC Cards
- Using SD Media cards
- Using your computer at the office
- Using a computer lock
- Caring for your computer
- Power down options
- Chapter 5 - Power Management
- Chapter 6 - Exploring Your Options
- Chapter 7 - WinDVD
- Chapter 8 - Toshiba Utilities
- Chapter 9 - Keeping Your Files Safe
- Chapter 10 - Troubleshooting Guide
- Problems that are easy to fix
- Problems when you turn on the computer
- Resolving a hardware conflict
- Using the Windows 2000 troubleshooting feature
- A plan of action
- Resolving hardware conflicts on your own
- Memory card problems
- Power and the batteries
- Keyboard problems
- AccuPoint II problems
- Display problems
- Disk drive problems
- Modem problems
- Problems with the CDROM or DVD-ROM drive
- Sound system problems
- Optional devices
- PC Card problems
- Printer problems
- Internet Problems
- DVD operating problems–Windows 2000
- WinDVD problems
- Developing good computing habits
- Use VirtualTech
- If you need further assistance
- Other Toshiba Internet Web sites
- Toshiba’s worldwide offices
- Appendix A - Windows 98SE Supplmental Information
- Appendix B - Hot Keys
- Appendix C - Power Cable Connectors
- Appendix D - Video Modes
- Glossary
- Index
221
Troubleshooting Guide
Resolving a hardware conflict
There is still a yellow exclamation point () over the
PCMCIA controller icon in Device Manager (Windows
2000).
You’ve installed the PC Card as described in “Using PC Cards”
on page 103, but the system still reports the controller with a
yellow exclamation point ( ).
The PCMCIA.INI file may not be installed on your computer.
Install it, referring to the Toshiba Configuration Builder CD
Instructions for the installation procedure.
A PC Card error occurs.
Reinsert the card to make sure it is properly connected.
If the card is attached to an external device, check that the
connection is secure.
Refer to the card’s documentation, which should contain a
troubleshooting section.
Printer problems
This section lists some of the most common printer problems.
The printer doesn’t print.
Check that the printer is connected to a working electrical outlet
and is turned on.
Check that the printer has plenty of paper. Some printers won’t
start printing when there are just two or three sheets of paper left in
the tray.
Make sure the printer cable is firmly attached to both the computer
and the printer.
Make sure the Parallel Port Mode option in Hardware Setup is set
correctly for your printer. If your printer is ECP-compatible, this
option should be set to ECP. If your printer is not ECP-compatible,
this option should be set to Std. Bi-Direct.