User`s guide
Table Of Contents
- Tecra 9000 Series User’s Guide
- Contents
- Introduction
- Chapter 1 - Finding Your Way Around
- Chapter 2 - Getting Started
- Chapter 3 - Connecting Other External Devices
- Using external display devices
- Using an external keyboard
- Using a mouse
- Connecting a local printer
- Connecting an external diskette drive
- Connecting external speakers or headphones
- Connecting an external microphone
- Using an expansion device
- Adding memory
- Using Slim SelectBay® modules
- Inserting and removing hard drives
- Inserting and removing PC Cards
- Inserting an SD Media card
- Connecting your modem to a telephone line
- Using the i.Link® port
- Chapter 4 - Learning the Basics
- Computing tips
- Windows basics
- Using the keyboard
- Using the AccuPoint II
- Using the TOSHIBA Console button
- Starting a program
- Saving your work
- Printing your work
- Using a compact disc drive
- Using PC Cards
- Using SD Media cards
- Using your computer at the office
- Using a computer lock
- Caring for your computer
- Power down options
- Chapter 5 - Power Management
- Chapter 6 - Exploring Your Options
- Chapter 7 - WinDVD
- Chapter 8 - Toshiba Utilities
- Chapter 9 - Keeping Your Files Safe
- Chapter 10 - Troubleshooting Guide
- Problems that are easy to fix
- Problems when you turn on the computer
- Resolving a hardware conflict
- Using the Windows 2000 troubleshooting feature
- A plan of action
- Resolving hardware conflicts on your own
- Memory card problems
- Power and the batteries
- Keyboard problems
- AccuPoint II problems
- Display problems
- Disk drive problems
- Modem problems
- Problems with the CDROM or DVD-ROM drive
- Sound system problems
- Optional devices
- PC Card problems
- Printer problems
- Internet Problems
- DVD operating problems–Windows 2000
- WinDVD problems
- Developing good computing habits
- Use VirtualTech
- If you need further assistance
- Other Toshiba Internet Web sites
- Toshiba’s worldwide offices
- Appendix A - Windows 98SE Supplmental Information
- Appendix B - Hot Keys
- Appendix C - Power Cable Connectors
- Appendix D - Video Modes
- Glossary
- Index

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Troubleshooting Guide
Resolving a hardware conflict
capable of displaying resolutions up to 800 x 600, you’ll need to
change the resolution of the internal display to 800 x 600.
You are using an external display device and part of the
desktop isn’t visible.
If the desktop area is set to a resolution greater than 640 x 480, the
external device goes into “virtual” display mode. This means that
part of the desktop will not display on the screen. You can view the
“lost” area by scrolling to it.
Even if your desktop area is set to 640 x 480, some of the desktop
will be outside of the viewing area. This is because most
televisions and video projectors overscan by 15 to 20 percent. You
can view the edge of the desktop by scrolling to it.
Disk drive problems
Problems with the hard disk or with a diskette drive usually show
up as an inability to access the disk or as sector errors. Sometimes
a disk problem may cause one or more files to appear to have
garbage in them. Typical disk problems are:
You are having trouble accessing a disk, or some of the data
appears to be missing.
Make sure you’re identifying the drive by its correct name (A for
the diskette drive or C for the primary hard disk).
Run Windows 2000 Check Disk, which analyzes the directories,
files and File Allocation Table (FAT) on the disk and repairs any
damage it finds.
To run Check Disk:
1 Open My Computer and right-click on the drive you wish to
check.
2 Click Properties.
3 Click the Tools tab.