User`s guide

Table Of Contents
21
Chapter 10: Troubleshooting Guide ...................................... 199
Problems that are easy to fix.............................................. 199
Problems when you turn on the computer....................... 200
Resolving a hardware conflict............................................ 203
Using the Windows 2000 troubleshooting feature...... 203
A plan of action................................................................ 204
Resolving hardware conflicts on your own.................. 204
Memory card problems ................................................. 207
Power and the batteries.................................................. 208
Keyboard problems........................................................ 209
AccuPoint II problems.................................................... 211
Display problems............................................................ 211
Disk drive problems........................................................ 213
Modem problems........................................................... 215
Problems with the CD-ROM or DVD-ROM drive......... 216
Sound system problems................................................ 217
Optional devices.............................................................. 218
PC Card problems........................................................... 218
Printer problems............................................................. 221
Internet Problems................................................................ 222
DVD operating problems–Windows 2000 ....................... 223
WinDVD problems.............................................................. 226
General issues................................................................. 226
Content issues................................................................. 228
Minimum system requirements.................................... 228
Developing good computing habits .................................. 229
Use VirtualTech.................................................................... 230
If you need further assistance............................................ 232
Before you call................................................................. 232
Contacting Toshiba ......................................................... 232
Other Toshiba Internet Web sites ...................................... 234
Toshiba’s worldwide offices................................................ 235