User`s guide
Table Of Contents
- Tecra 9000 Series User’s Guide
- Contents
- Introduction
- Chapter 1 - Finding Your Way Around
- Chapter 2 - Getting Started
- Chapter 3 - Connecting Other External Devices
- Using external display devices
- Using an external keyboard
- Using a mouse
- Connecting a local printer
- Connecting an external diskette drive
- Connecting external speakers or headphones
- Connecting an external microphone
- Using an expansion device
- Adding memory
- Using Slim SelectBay® modules
- Inserting and removing hard drives
- Inserting and removing PC Cards
- Inserting an SD Media card
- Connecting your modem to a telephone line
- Using the i.Link® port
- Chapter 4 - Learning the Basics
- Computing tips
- Windows basics
- Using the keyboard
- Using the AccuPoint II
- Using the TOSHIBA Console button
- Starting a program
- Saving your work
- Printing your work
- Using a compact disc drive
- Using PC Cards
- Using SD Media cards
- Using your computer at the office
- Using a computer lock
- Caring for your computer
- Power down options
- Chapter 5 - Power Management
- Chapter 6 - Exploring Your Options
- Chapter 7 - WinDVD
- Chapter 8 - Toshiba Utilities
- Chapter 9 - Keeping Your Files Safe
- Chapter 10 - Troubleshooting Guide
- Problems that are easy to fix
- Problems when you turn on the computer
- Resolving a hardware conflict
- Using the Windows 2000 troubleshooting feature
- A plan of action
- Resolving hardware conflicts on your own
- Memory card problems
- Power and the batteries
- Keyboard problems
- AccuPoint II problems
- Display problems
- Disk drive problems
- Modem problems
- Problems with the CDROM or DVD-ROM drive
- Sound system problems
- Optional devices
- PC Card problems
- Printer problems
- Internet Problems
- DVD operating problems–Windows 2000
- WinDVD problems
- Developing good computing habits
- Use VirtualTech
- If you need further assistance
- Other Toshiba Internet Web sites
- Toshiba’s worldwide offices
- Appendix A - Windows 98SE Supplmental Information
- Appendix B - Hot Keys
- Appendix C - Power Cable Connectors
- Appendix D - Video Modes
- Glossary
- Index

209
Troubleshooting Guide
Resolving a hardware conflict
contacts are clean. If they are dirty, clean the contacts with a soft,
dry cloth and replace the battery.
The battery may be too hot or too cold to charge properly. Its
temperature needs to be in the range 5 degrees to 35 degrees
Celsius. If you think this is the probable cause, let the battery reach
room temperature and try again.
If the battery has completely discharged, it will not begin charging
immediately. Leave the AC adapter connected, wait 20 minutes
and see whether the battery is charging.
If the battery icon is glowing after 20 minutes, let the computer
continue charging the battery for at least another 20 minutes
before you turn on the computer.
If the battery icon doesn’t glow after 20 minutes, the battery may
have reached the end of its useful life. Try replacing it.
The battery appears not to power the computer for as long
as it usually does.
If you frequently recharge a partially charged battery, it may not
charge fully. Let the battery discharge completely, then try
charging it again.
Check the power-saving features in Power Saver. Have you added
a device, such as a PC Card or memory module, that takes its
power from the battery? Is your software using the hard disk
more? Is the display power set to turn off automatically? Is the
battery fully charged to begin with? All these conditions affect
how long the charge lasts.
For more information on maximizing battery power, refer to
“Taking care of your battery” on page 120 and “Conserving
power” on page 122.
Keyboard problems
If, when you type, strange things happen or nothing happens, the
problem may be related to the keyboard itself.