User`s guide
Table Of Contents
- Tecra 9000 Series User’s Guide
- Contents
- Introduction
- Chapter 1 - Finding Your Way Around
- Chapter 2 - Getting Started
- Chapter 3 - Connecting Other External Devices
- Using external display devices
- Using an external keyboard
- Using a mouse
- Connecting a local printer
- Connecting an external diskette drive
- Connecting external speakers or headphones
- Connecting an external microphone
- Using an expansion device
- Adding memory
- Using Slim SelectBay® modules
- Inserting and removing hard drives
- Inserting and removing PC Cards
- Inserting an SD Media card
- Connecting your modem to a telephone line
- Using the i.Link® port
- Chapter 4 - Learning the Basics
- Computing tips
- Windows basics
- Using the keyboard
- Using the AccuPoint II
- Using the TOSHIBA Console button
- Starting a program
- Saving your work
- Printing your work
- Using a compact disc drive
- Using PC Cards
- Using SD Media cards
- Using your computer at the office
- Using a computer lock
- Caring for your computer
- Power down options
- Chapter 5 - Power Management
- Chapter 6 - Exploring Your Options
- Chapter 7 - WinDVD
- Chapter 8 - Toshiba Utilities
- Chapter 9 - Keeping Your Files Safe
- Chapter 10 - Troubleshooting Guide
- Problems that are easy to fix
- Problems when you turn on the computer
- Resolving a hardware conflict
- Using the Windows 2000 troubleshooting feature
- A plan of action
- Resolving hardware conflicts on your own
- Memory card problems
- Power and the batteries
- Keyboard problems
- AccuPoint II problems
- Display problems
- Disk drive problems
- Modem problems
- Problems with the CDROM or DVD-ROM drive
- Sound system problems
- Optional devices
- PC Card problems
- Printer problems
- Internet Problems
- DVD operating problems–Windows 2000
- WinDVD problems
- Developing good computing habits
- Use VirtualTech
- If you need further assistance
- Other Toshiba Internet Web sites
- Toshiba’s worldwide offices
- Appendix A - Windows 98SE Supplmental Information
- Appendix B - Hot Keys
- Appendix C - Power Cable Connectors
- Appendix D - Video Modes
- Glossary
- Index
202
Troubleshooting Guide
Problems when you turn on the computer
The message “Password=” appears after the Toshiba logo is
displayed.
This message is displayed when the password has been set. If this
message appears, enter the password and then press
Enter. Three
consecutive mistakes in entering the password turns off the
computer.
You press the power button and hear the system start, but
you receive a hard disk drive (HDD) error message.
There may be a problem starting Windows from your hard disk.
Follow these steps:
CAUTION: Before using the Toshiba Companion Diskette,
make sure that your computer has the same operating
system as that which is stored on the Toshiba Companion
Diskette or additional problems may result.
1 Connect the external diskette drive. See “Connecting an
external diskette drive” on page 64 for more information.
2 Insert the Toshiba Companion Diskette into the diskette drive.
3 Restart your computer and press
F when the system starts.
This command instructs the computer to start from the
diskette drive.
The message “
Welcome to Toshiba Companion Diskette” appears
on your screen.
4 Press
Enter.
The Toshiba Companion Diskette Main Menu displays a list
of options.
5 Choose Exit to DOS, and press
Enter.
The MS-DOS prompt A:> appears.