User`s guide
Table Of Contents
- Tecra 9000 Series User’s Guide
- Contents
- Introduction
- Chapter 1 - Finding Your Way Around
- Chapter 2 - Getting Started
- Chapter 3 - Connecting Other External Devices
- Using external display devices
- Using an external keyboard
- Using a mouse
- Connecting a local printer
- Connecting an external diskette drive
- Connecting external speakers or headphones
- Connecting an external microphone
- Using an expansion device
- Adding memory
- Using Slim SelectBay® modules
- Inserting and removing hard drives
- Inserting and removing PC Cards
- Inserting an SD Media card
- Connecting your modem to a telephone line
- Using the i.Link® port
- Chapter 4 - Learning the Basics
- Computing tips
- Windows basics
- Using the keyboard
- Using the AccuPoint II
- Using the TOSHIBA Console button
- Starting a program
- Saving your work
- Printing your work
- Using a compact disc drive
- Using PC Cards
- Using SD Media cards
- Using your computer at the office
- Using a computer lock
- Caring for your computer
- Power down options
- Chapter 5 - Power Management
- Chapter 6 - Exploring Your Options
- Chapter 7 - WinDVD
- Chapter 8 - Toshiba Utilities
- Chapter 9 - Keeping Your Files Safe
- Chapter 10 - Troubleshooting Guide
- Problems that are easy to fix
- Problems when you turn on the computer
- Resolving a hardware conflict
- Using the Windows 2000 troubleshooting feature
- A plan of action
- Resolving hardware conflicts on your own
- Memory card problems
- Power and the batteries
- Keyboard problems
- AccuPoint II problems
- Display problems
- Disk drive problems
- Modem problems
- Problems with the CDROM or DVD-ROM drive
- Sound system problems
- Optional devices
- PC Card problems
- Printer problems
- Internet Problems
- DVD operating problems–Windows 2000
- WinDVD problems
- Developing good computing habits
- Use VirtualTech
- If you need further assistance
- Other Toshiba Internet Web sites
- Toshiba’s worldwide offices
- Appendix A - Windows 98SE Supplmental Information
- Appendix B - Hot Keys
- Appendix C - Power Cable Connectors
- Appendix D - Video Modes
- Glossary
- Index

200
Troubleshooting Guide
Problems when you turn on the computer
If your computer or one of the devices connected to it isn’t
working properly, try this procedure first:
1 Turn off the computer and any peripheral devices connected
to it. This includes a local printer and any other external
devices.
2 Check that the electrical outlet is working by plugging in
another appliance such as a lamp.
3 Check that the power cables are firmly plugged in.
4 Check that all cables connecting peripheral devices to the
computer are correctly and firmly attached. Loose cables can
cause signal errors.
5 Turn on the peripheral devices.
6 Turn on the computer.
7 If you are running the computer on battery power, check that
the battery charge isn’t low.
If the equipment still isn’t working properly, refer to the device-
specific sections of this chapter.
Problems when you turn on the computer
These problems may occur when you turn on the power.
The computer won’t start.
If you did not follow the steps in the previous section, make sure
you attached the power cable properly or installed a charged
battery.
Press and hold the power button for a few seconds.