User guide

Also you can visit our forum: http://www.softick-forum.com/
Before asking a question please read FAQ on our site
(http://www.softick.com/faq.php) and following section:
7.1 Well-known problems and solutions
● Mono Bluetooth headsets don't support stereo A2DP profile, necessary for
Audio Gateway. These headsets operate only in SCO mode. Currently this
profile isn't supported by our product.
● Softick Audio Gateway supports AVRCP (Audio/Video Remote Control
Protocol) profile to control functions of player via the headset. But this profile
has to be supported by player as well. Currently AVRCP is supported for
pTunes, RealPlayer (in active mode), Aeroplayer (1.07+), Audible player,
mOcean player from MotionApps and TCPMP.
● There is known incompatibility between Normsoft Pocket Tunes and Softick
Audio Gateway which prevent from playing DRM (Digital Rights
Management) protected audio files.
The DRM is used for some sources in Napster, Raphsody, Yahoo music
services.
● If during the connection to the headset an Error message The remote device's
security architecture denied the connection appears, try to reboot your
handheld, switch off/switch on the headset and connect your devices in Prefs
panel. Than choose a headset in the Main window of Audio Gateway. Read
about headset connection in its documentation in details. Make sure that you've
entered the PIN-code correctly. When connecting your devices, try to use
Current discovery instead of Devices list.
● Error message Unable to connect to the headset. The remote device is out of
resources reports that your headset have not been disconnected from another
Bluetooth device. Please turn off/turn on your headset.
● If while watching video your handheld freezes, probably your avi's codec uses
too much CPU time and thus Audio Gateway does not have enough CPU time.
Please try to reduce video resolution and change video codec (with
PocketDVD for example). Also try to reduce output bitrate in Audio Gateway
preferences (Device->Configure).
● While working on Life Drive you may hear choppy and slow sound, because
Palm OS reads from time to time the data from LD hard disk. That's why
Audio Gateway doesn't have enough time to send music data via Bluetooth.
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