Other Content

6. Creative does not warrant uninterrupted or error-free operation of the
Product. Creative is not under any obligation to support the Product for all
operating environments, including but not limited to, interoperability with both
current and future versions of software or hardware.
7. For Products that are capable of storing data: Creative is not responsible or liable
for any data stored on the Product that is lost, deleted or becomes otherwise
inaccessible. All data may be deleted from the Product during servicing. You
should remove or make a backup copy of any data stored on the Product before
sending the Product to Creative.
8. If a problem develops during the Warranty Period, please refer
to www.creative.com/support or contact Your retailer/reseller. Please note that: (i) You
must provide proof of original purchase of the Product by a dated itemized receipt; (ii)
You shall bear the cost of shipping (or otherwise transporting) the Product to
Creative. Creative will bear the cost of shipping (or otherwise transporting) the Product
back to You after completing the warranty service; (iii) Before You send the Product to
Creative, You must be issued a Return Merchandise Authorisation ("RMA") number
from www.creative.com/support. Clearly write the RMA number on the outside of the
package containing the Product being sent to Creative. Creative will not accept a return
that does not have a RMA number on the outer packaging; and (iv) You can only return
the defective Product(s) not excluded under Section 9 below. Creative is not responsible
for other products or accessories returned with the defective Product(s). For further
details on Creative Warranty terms, Product returns and repair procedure, Creative
customer support services and contact information, please refer to the support section of
Creative's web site at www.creative.com/support.
9. The limited warranty does not apply to:
a. Damage caused by normal wear and tear, abnormal use or conditions, misuse,
neglect, abuse, accident, improper handling or storage, defects or damages
resulting from service, testing, adjustment, installation, maintenance, alteration,
including without limitation, software changes, or modification in any way by
someone other than Creative or its authorised service centres, improper use of
any electrical source, undue physical or electrical stress, operator error, non-
compliance with instructions or other acts which are not the fault of Creative,
including damage or loss during shipment or transit.
b. Damage from external causes such as floods, storms, fires, sand, dirt, earthquakes,
an Act of God, exposure to sunlight, weather, moisture, heat, vibration or
corrosive environments, electrical surges, battery leakage, theft, or damage caused
by the connection to other products not recommended for interconnection.
c. Damage or loss of data due to (i) interoperability with either or both current and
future versions of operating systems or other current or future software and
hardware, (ii) a computer virus, worm, spyware, Trojan horse or memory content
corruption, or (iii) malfunction or defect of the Product.
d. Counterfeit products/parts or any accompanying products/parts that are
incompatible with the Product.
e. Any Product that: (i) has had its serial number altered, defaced or removed; (ii)
shows evidence of tampering; (iii) mismatched board serial numbers; or (iv) has
non-conforming or non-Creative housing or casing.