User guide

• Unable to display About box. Ensure that CTRES32.DLL is
present in your system.
Cause
The file CTRES32.DLL is required to display Creative
SoftMPEG’s About box.
Action
Check that the file is in your system. If it is not, you may
want to reinstall the application. Creative SoftMPEG can
still run without this file.
• Unable to load mixer. Try running the Creative Mixer application
from its program group to verify if it is installed properly.
Cause
The mixer application has probably been deleted or moved
to another directory.
Action
Locate the mixer application and run it to check that it is
working.
• This file cannot be played on the specified MCI device. The file
may be corrupted, or not in the correct format.
Cause
SoftMPEG can only play MPEG files. If a MPEG file
cannot be played, then it is probably corrupted.
Action
Remove the file from the playlist.
• The device needed to play the file is already in use. Wait until it is
free, and then try again.
Cause
Another application is playing an MPEG file.
Action
Try quitting the other application, or wait until that
application has stopped playing the MPEG file.
• Failed accessing file. Check that this file exists and is not in use
(locked).
Cause
The file has probably been deleted or moved to another
directory.
Action
If the file cannot be located, remove the file from the
playlist.
• Failed accessing file. This file is already in use.
Action
Check that the MPEG file is not opened by another
application like the Media Player.
• The file cannot be opened. Try closing other open files and then
try again.
Cause
There are too many files opened in Windows.
Action
Try closing some of the files first and then try opening the
file again.