User Manual

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11
5
Return to factory default setting
Follow these steps to return to factory setting.
Action LED Status
Press and hold the LINK button for 10
seconds when the subwoofer is powered ON
Two Led Flashes and Led
stops blinking
Wireless subwoofer is
cleared of memory and
in standby mode. Ready
for next user action.
6
Frequently Asked Questions (FAQ)
Perform the following trouble-shooting steps before sending it for servicing.
For more information, please refer to support.creative.com
The ZiiSound DSx cannot be Powered ON. What should I do?
• Make sure that the power cords are firmly connected to the unit and that the power outlet is
turned on.
• Press the LINK Button at the rear of the Subwoofer. The LED status indicator should blink.
This indicates that the Subwoofer is powered ON and in standby.
There’s no wireless link between the ZiiSound DSx and ZiiSound D5x or D3x. What should I do?
• Check to see if there is a broken link in the ecosystem. A broken link in the ecosystem will
stop the link from functioning until the link is restored.
• Perform Steps 3. To link up with the ZiiSound D5x or D3x to put the wireless Subwoofer
into LINK Discoverable mode and refer to the ZiiSound D5x or D3x user manual for further
linking instructions. Upon successful link, the LED status indicator on the DSx will be lit up
steady.
I am having difficulty in linking up the ZiiSound DSx with the ZiiSound D5x or D3x.
• Ensure that you have the master speaker defined
• Make sure that your Master speaker LINK discoverable mode is enabled
• Position them within 1 meter or closer to each other if you experience linking difficulties
• Ensure that both, your ZiiSound DSx and your ZiiSound D5x or D3x are not connected to any
other devices
• Should the problem persist, return the ZiiSound DSx, D5x or D3x to factory default setting by
referring to section 5, Reset to factory setting
What’s the optimal operating distance between ZiiSound D5x or D3x with the ZiiSound DSx?
• The optimal operating distance is within 30 meters. They work best when there are no
obstructions (e.g. walls, large metal structures or other electronic devices). If they are too
far apart, you may hear some cracking sounds
My ZiiSound DSx does not go into power standby mode.
• The ZiiSound DSx can only go into standby mode when the master speaker unit is in standby
mode or when it is not linked with any master speaker unit. Control of the ZiiSound DSx is
given to the master speaker when both units are linked up.