User's Manual

Troubleshooting and Support
This section provides solutions to problems you may encounter during installation or normal use. This
includes:
l Problems with Sound
l Sound Blaster X7 Controls and Indicators
Problems with Sound
No sound from the headphones connected to Sound Blaster X7.
Check the following:
l The headphones are connected to the Headphone jack of Sound Blaster X7.
l In the Speakers/Headphones selection of Sound Blaster X7 Control Panel, the Headphones option
is selected.
No audio output from speakers when playing digital files.
Check the following:
l The Sound Blaster X7 and speakers' Volume Control knob are set at mid-range. Adjust the Volume
Mixer settings in Sound Blaster X7 Control Panel, if necessary.
l The powered speakers are connected to the Line-Out jack, OR
the passive speakers are connected to the Speaker Output terminals.
l The Speakers/Headphones selection in Sound Blaster X7 Control Panel corresponds to your speaker
or headphone configuration.
No audio from the microphone/line-in can be heard from the source connected to
Line-In or Mic-In jack.
Do the following:
l In the Mixer selection of Sound Blaster X7 Control Panel, go to Mic-In/Line-In option under REC,
click , and enable Listen to this device.
No audio can be recorded from the source connected to Line-In or Mic-In jack.
Do the following:
i. Navigate to Windows Control Panel > Sound > Recording tab.
ii. Select Mic-In/Line-In as the default recording device.
iii. In the Mixer selection of Sound Blaster X7 Control Panel, unmute the Mic-In/Line-In from REC
option.
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