User Manual

Troubleshooting 13
Troubleshooting
There is no sound from my headphones.
Check the following:
• Make sure your transmitter is turned on and its wireless control is
enabled.
• Make sure the headphones is turned on and is sufficiently charged.
• Make sure the Link/Connect LEDs are green, and your units are paired.
The Link LEDs do not light up.
This indicates that the signal from the transmitter is weak or the
headphones has lost its connection with the transmitter.
Try the following:
• Reset the wireless connection. Press and hold the headphones’ Connect
button for five seconds.
• Reposition your transmitter or headphones so that there are fewer
objects (for example, multiple walls or large metal structures) between
them.
• Make sure your transmitter is not placed on a metal surface.
• Move your transmitter and headphones closer to each other.
My headphones seems to be picking up extra noise, or there are
intermittent pauses.
The position of your headphones as well as the signals from other wireless
routers or Bluetooth equipment may affect the quality of the transmission.
Try the following: