User's Manual

Troubleshooting 32
Troubleshooting
What do the various LEDstatuses mean?
The Sound Blaster EVO ZxR headset is equipped with LEDs that indicate the statuses of the device.
Each LED, their possible statuses and corresponding explanations are listed in the tables below:
Action LED Status
Power On / Off
Solid red
(with power up tone)
Headset is powered on
Off
(with power down tone)
Headset is off
Battery Charging
(headset status is OFF)
Flashing slowly in red Headset battery is charging
Off
Battery charging is complete
Battery Charging
(headset status is ON)
Solid red Headset battery is charging
LED returns to the last
status
Battery charging is complete
Headset Pairing
Flashing slowly in blue
(60 seconds)
Headset is searching for
Bluetooth-enabled devices
Solid blue (3 seconds) and
returns to the last status
Headset is paired
successfully
Unpair Headset Flashing slowly in blue Headset is unpaired
The onboard audio chipset seems to be in conflict with Sound Blaster EVO ZxR.
Ensure that the Sound Blaster EVO ZxR headset is properly inserted into the USB port.
No sound from the headset.
Check the following:
l The headset and the Bluetooth on your device are turned on.
l The headset has sufficient battery power.
l The volume settings in Sound Blaster EVO Control Panel and system audio are properly adjusted
and not muted.
l There is no hardware conflict between the headset and a peripheral device.
l The headset is selected as the default audio device. Ensure that existing analog headset is dis-
connected.
There is clipping/distortion during audio playback.
Check the following: