Troubleshooting Guide

is concave, bent, the hole is wrong, etc. Please contact the after-sales
personnel to apply for replacement.
6.3 Cable problem
6.3.1 If the cable or terminal is broken, the machine will not work
properly. Please contact the after-sales personnel to apply for
replacement.
6.4 Problem not yet listed
6.4.1 If other problems have not been listed, please contact the after-sales
personnel for fixing.
7. Parts are damaged, sent wrong, or missing
7.1.1 Contact the after-sales personnel to confirm the parts are bad and
apply for new.
Technical Support
All our after-sales and sales teams are on call for you. We are happy
to solve any problems you may have while using our 3D printer. If you
can't find one solution to solve your problem in this user manual, you can
visit our official website to search for solutions, or contact us by phone or
E-mail.
In our official website, you can find some common problem
descriptions and solutions. Many of your questions can be resolved here:
www.creasee.com.
You can contact the after-sales teams to solve the problem by phone