Troubleshooting Guide

then apply for new heat-bed, the specific replacement method, you can
contact the after-sales personnel.
3.2.3 If the hot bed can be heated and the temperature shows negative
value/0/ error, then apply for replacement of the thermistor, the specific
replacement method, you can contact the after-sales personnel.
3.3 Platform can not be leveled
3.3.1 Confirm that there is no any debris between the aluminum plate and
the glass.
3.3.2 Tighten all nuts and level again.
3.3.3 Re-clamp the long tail ticket holder.
3.3.4 Confirm the flatness of the glass. If the glass is obviously deformed,
apply for replacement of the glass platform, or purchase and replace it
yourselves.
4. Data Reading
4.1 Storage card or card reader does not work
4.1.1 Check the storage card and card reader separately by the
replacement method. If the card reader is die, you can apply for new one.
4.1.2 Try to format the storage card. If it cannot be formatted, apply for
replacement.
4.2 No response after inserting the storage card, or the file could
not be found
4.2.1 Format the storage card.