Instructions

b) Make sure the port drive of cameras are installed well. Please go This PC-Manage-
Device Manage-Port (COM and LPT ） . If the port can not be found or recognized,
please reinstall the drive CP210x_VCP_Windows.
If Camera connection fails, device controller connected properly, please contact Creality
Customer Service team.
4. Objects cannot be scanned or are missing
a) In the turntable mode: the distance between the scanner and the turntable is about
600mm-800mm; In the handheld mode: the distance between the scanner and the
scanned object is about 700mm. Object size in turntable mode: 0.3-0.5m; in
handheld mode: 0.3-2m;
b) Make sure the material is NOT transparent, reflective, hollow, very thin. Regarding
transparent and reflective objects, it is recommended to use scanning spray or dry
shampoo before scanning. Hairs, furs, or similar tiny objects cannot be scanned
either.