Specification Sheet

1.5 Filament can not be squeezed out
1.5.1 Check if the temperature of the filament is same with the printer setting
temperature.
1.5.2 Trim and straighten the end of the filament ,then reload it again.
1.5.3 Check if the nozzle is blocked. If it is blocked, heat the printer to 250℃ and use
nozzle cleaner to clear the hole of 0.4mm at the end of the nozzle. For specific
operation methods, you can check the official website after-sales video or contact
the after-sales personnel.
1.5.4 If the problem cannot be solved, please contact the after-sales personnel to
apply for one new nozzle. For specific replacement methods, you can check the
official website after-sales video or contact the after-sales personnel.
1.5.5 If there is PLA leakage phenomenon, after cleaning and cooling, first confirm
whether the nozzle is tight. If the glue is still leaking, please contact the after-sales
personnel to apply for one new nozzle.
1.6 Nozzle fan does not work, noise, or abnormal noise
1.6.1 If the nozzle fan does not work, noise, or abnormal noise when the nozzle is
working, please check if there is any debris in the fan.If no, please contact the
after-sales personnel to apply for replacement of the fan.
2. The Stepper Motor
2.1 Motor pause，abnormal sound, reverse, or does not work
2.1.1 Make sure that the limit switch is not pressed and is open. Check the stepper
motor cable.
2.1.2 Replace the motor wiring with the replacement method and ensure that the
limit switch is not pressed.
2.1.3 If the motor still fails to work after changing the line, and confirm that the line
is normal, apply for replacement of the motor. For specific replacement method, you
can check the official website after-sales video or contact the after-sales personnel.
2.1.4 If the replaced motor cannot work after changing the line, and confirm that the
line is normal, it is a problem with the drive. Apply for replacement of the main
board. For specific replacement method, you can check the official website
after-sales video or contact the after-sales personnel.
2.2 When the motor returns to zero, it still advances after
hitting the limit switch.
2.2.1 Check whether the limit switch is normal by the replacement method. If it is