Refreshment Center Operator’s Guide Table of Contents TABLE OF CONTENTS Introduction ................................................................................................................. 1 Power Requirements ............................................................................................................................. 3 Unpack the Machine .............................................................................................................................
Table of Contents Refreshment Center Operator’s Install the Optional Cash Box Lock.................................................................................................... 46 Set Up the Coin Mechanism ............................................................................................................... 47 Load the Coin Mechanism .................................................................................................................. 47 Operational Readiness Check .............
Refreshment Center Operator’s Guide Table of Contents View Number Of Test Vends ............................................................................................................ 85 View Machine ID Number ................................................................................................................ 85 Test the Motors .................................................................................................................................. 87 Download Data To A PDCD .....
Table of Contents 4800006 Refreshment Center Operator’s iv December 2004
Refreshment Center Operators’ Guide Introduction Section 1: Introduction Exterior View December 2004 1 4800006
Introduction Refreshment Center Operators’ Guide Interior View 4800006 2 December 2004
Refreshment Center Operators’ Guide Introduction Power Requirements The merchandiser is supplied with a service cord for the country of use and is terminated in a grounding type plug. The wall receptacle used for this merchandiser must be properly polarized, grounded, and of the correct voltage. Operating the merchandiser from a source of low voltage will VOID YOUR WARRANTY.
Introduction Refreshment Center Operators’ Guide Controls and Indicators DOOR SWITCH. When the cabinet door is open, this switch turns off the compressor and evaporator fan. INTERLOCK SWITCH. (230 volt models only) Turns off the glass heater and display lights when the cabinet door is open. Pull the switch out to restore high voltage for maintenance. LOW VOLTAGE SWITCH. Tells the controller software the main door is open or closed. MESSAGE DISPLAY.
Refreshment Center Operators’ Guide Introduction MAIN CONTROLLER PCB DISPLAY. This display consists of two light emitting diodes (LED) mounted on the controller PCB. POWER ON (LED 1) When lit, this red LED indicates electrical power is applied to the controller PCB. HEARTBEAT (LED 2) When flashing, this red LED indicates that the controller PCB is active, and the software is operating. "CAUTION - Risk of explosion if battery is replaced with an incorrect type.
Introduction Refreshment Center Operators’ Guide Turn the Merchandiser ON and OFF I ON LABEL MAIN POWER SWITCH LABEL O MAIN POWER SWITCH ELECTRONICS BREAKER OFF LOW VOLTAGE CIRCUIT BREAKER 626p0040 626P0005 US / CANADA POWER PANEL • • INTERNATIONAL POWER PANEL Power to the merchandiser is controlled by the main power switch, located on the power panel. The power panel is on the right side of the merchandiser, behind the monetary panel. WARNING Lethal voltages are present.
Refreshment Center Operators’ Guide Initial Set-Up Section 2: Initial Set-Up Moving the Merchandiser Through a Narrow Doorway NOTE If necessary, this merchandiser can be moved through an opening as narrow as 30 inches by removing panels at the top and bottom of the cabinet. Remove the Bottom and Top Panels: 1. Remove the screws that secure the top and bottom knock-out panels to the cabinet. 2. Lift panels upward to remove them from the cabinet.
Initial Set-Up Refreshment Center Operators’ Guide Move the Merchandiser through the Opening: 1. Open the cabinet door and place it square with the left side of the cabinet. 2. Carefully walk the merchandiser through the opening. Reassemble the Merchandiser: 1. Replace the upper and lower panels.
Refreshment Center Operators’ Guide Initial Set-Up Open the Rear Outlet Diffuser The rear outlet diffuser vents warm air up and out of the back of the merchandiser, away from the air inlet (on the bottom of the cabinet). It is shipped in the closed position and must be opened before the merchandiser is put into service. 1. Remove the two screws holding the upper corners of the diffuser against the back of the cabinet. Notice the two unused screw holes at the corners.
Initial Set-Up Refreshment Center Operators’ Guide Configure Machine for Dual Zone To configure your machine for dual zone you must first know what duct system your machine has. There are two different duct systems. There is a version 1 duct system which uses a tall air supply panel (as shown in figure 1 and 2). This air supply panel will extend all the way to the top of the machine.
Refreshment Center Operators’ Guide Initial Set-Up Set machine for two tray configuration version 1: FIGURE 1 December 2004 11 4800006
Initial Set-Up Refreshment Center Operators’ Guide Version 1 duct system two tray configuration (See Figure , “Figure 1,” on page 11) 1. You must first remove all trays from your merchandiser. 2. Remove the right tray rail guide for tray A shelf. 3. Remove the tray rail board and the tray shield from the second tray guide rail in the machine. 4. Re-attached the tray shield to the second tray rail. 5. Mount the tray rail board and the to the right side of the barriers mounting rail standoffs. 6.
Refreshment Center Operators’ Guide Initial Set-Up Set the machine for three tray configuration version 1: Note: If you are using a three tray configuration you will not use the air deflector and the air plate.
Initial Set-Up Refreshment Center Operators’ Guide Version 1 Duct system three tray configuration (See Figure , “Figure 2,” on page 13) 1. You must first remove all trays from your merchandiser. 2. Remove the right two tray rail guides for tray A and B shelf. 3. Remove the tray rail board and the tray shield from the third tray guide rail in the machine. 4. Re-attached the tray shield to the third tray rail. 5. Mount the tray rail board and to the right side of the barriers mounting rail standoffs. 6.
Refreshment Center Operators’ Guide Initial Set-Up Set the machine for a two or three tray configuration version 2: FIGURE 3 December 2004 15 4800006
Initial Set-Up Refreshment Center Operators’ Guide Version 2 Duct System (See Figure , “Figure 3,” on page 15) 1. You must first remove all trays from your merchandiser. 2. Remove the right tray rail guide for tray A shelf. 3. For steps 4-8 substitute third tray for second tray if configuring machine for three tray configuration. 4. Remove the tray rail board and the tray shield from the second tray guide rail in the machine. 5. Re-attached the tray shield to the second tray rail. 6.
Refreshment Center Operators’ Guide Tray Set-Up Section 3: Tray Set-Up Place a Tray in the Loading Position 1. Place both hands on the tray as shown. 2. Push down on the tray latches with your thumbs. 3a. Bottle Trays: Pull the tray toward you until the slides are fully extended. The bottle tray can now be loaded--bottle trays do not tilt like snack and candy trays. 3b.
Tray Set-Up Refreshment Center Operators’ Guide Set up Trays to Vend Products These instructions will guide you through setting up your trays for vending. You will be asked to determine if your tray can physically hold the products you intend to vend. If not, you will be directed to other procedures which will help you get them set up. Follow these nine steps for each tray in your machine: 1. Make sure the tray is in the loading position. 2.
Refreshment Center Operators’ Guide Tray Set-Up 6. Do one of the following: a. If your group has an ODD number of spirals (3, 5, etc.) remove the harnesses from all motors in the group except the left most one. To the right most motor, connect the harness from the motor immediately to its left. b. If your group has an EVEN number of spirals (4, 6, etc.) remove the harnesses from all motors inside the group (leave the harnesses connected to the left most and right most motors). 7.
Tray Set-Up Refreshment Center Operators’ Guide 4. Unplug the tray wiring harness from the PC board mounted on the tray guide rail IMMEDIATELY ABOVE the tray you are removing. PC BOARD ATTACHED TO TRAY GUIDE TRAY GUIDE RAIL REAR OF TRAY 5. Lift up on the tray and slide it toward the back. No more than an inch should be needed 6. The tab near the back of the tray should align with the cut-out in the top of the guide rail as shown. TRAY ROLLER TRAY GUIDE RAIL 157P0026 7.
Refreshment Center Operators’ Guide Tray Set-Up Remove a Bottle Tray 1. Remove all product from the tray. 2. Push down on the tray latches with your thumbs and slide out the tray as far as it will go. 3. Unplug the tray wiring harness from the PC board mounted on the tray guide rail IMMEDIATELY ABOVE the tray you are removing. 4. Locate a small lever on each side of the tray, where it attaches to the slide. The left lever will be up, the right will be down.
Tray Set-Up Refreshment Center Operators’ Guide Remove and Install Column Dividers 2 Note: Not applicable to bottle trays. 1. Push the column divider toward the back of the tray - 1 . 2. Lift the column divider clear of the tray 2 . 1 3. Install the column divider in the reverse order of removal. COLUMN DIVIDER Operate a Tray Outside of the Machine Use tray harness extension (P/N 1709018) available from your National Vendors Parts department (1-800621-7278).
Refreshment Center Operators’ Guide Tray Set-Up Replace a Motor with a Spiral Bearing Remove A Motor: 1. Disconnect the harness from the motor. (See "Connect and Disconnect a Motor Harness" on page 24). 2. Remove the spiral. (See "Remove and Install Spirals" on page 25). 3. Remove the spiral coupler. (See "Remove a Spiral Coupler" on page 26). 4. Remove the motor. (See "Remove and Install a Spiral Motor" on page 27). 5. Install A Spiral Bearing: a. Put the gear into position in this set-up as shown.
Tray Set-Up Refreshment Center Operators’ Guide Connect and Disconnect a Motor Harness CAUTION To avoid breaking the motor circuit board, hold the header on the circuit board whenever connecting or disconnecting a motor harness. Disconnect a Motor Harness: 1. Pull the harness connector away from the circuit board as shown. 2. Tuck the unused part of the harness out of the way in the trough at the back of the tray. Connect a Motor Harness: 1. Locate the harness connector for the appropriate tray position.
Refreshment Center Operators’ Guide Tray Set-Up Remove and Install Spirals • • All spirals are the same diameter There are two kinds of spirals Counter Clockwise (left-hand) Clockwise (right-hand) SNACK AND CANDY TRAY SPIRAL OPTIONS COUNTER CLOCKWISE (LEFT HAND) CLOCKWISE (RIGHT HAND) SPIRAL COUNT RETAINER COLOR ASSEMBLY SPIRAL ASSEMBLY SPIRAL RETAINER 6 PURPLE 1477103 1477102 1477105 1477104 1477107 8 BLACK 1677247 1677190 1677248 1677189 1477073 9 GRAY 1477152 1477153 14771
Tray Set-Up Refreshment Center Operators’ Guide To Remove a Spiral: 1. Pull forward on the retaining clip and remove the end of the spiral from the spiral coupler as shown. LIFT 2. Remove the spiral from the tray. SPIRAL COUPLER To Install a Spiral: PULL 1. Pull the bottom of the retaining clip toward the front of the spiral. 2. Lower the spiral into the tray column and insert the end of the spiral into the spiral coupler as shown. SPIRAL RETAINING CLIP 3. Release the retaining clip.
Refreshment Center Operators’ Guide Tray Set-Up Remove and Install a Spiral Motor Remove a Spiral Motor: NOTE Some steps may already be completed 1. Remove the tray. (See "Remove a Snack or Candy Tray" on page 19). SPIRAL MOTOR 2. Disconnect the motor harness. (See "Connect and Disconnect a Motor Harness" on page 24). BACKWALL OF TRAY 3. Remove the spiral. (See "Remove and Install Spirals" on page 25). GEAR ˜ 4. Remove the spiral coupler. (See "Remove a Spiral Coupler" on page 26).
Tray Set-Up Refreshment Center Operators’ Guide Install a Gear Use a Gear when: • Gears are used to mechanically couple the spirals together. • This happens whenever you have two spirals and only one motor for vending a selection. Position the Gear • • Place the gear in between the back of the tray and the spiral coupler.
Refreshment Center Operators’ Guide Tray Set-Up Install a Spiral Coupler 1. Place the gear in position if one is required for this set-up. When Used with a Motor: 2. Hold the motor in place and push the spiral coupler through the motor gear box until it clicks into position. Be sure the spiral couplers are oriented as shown below. NOTE The motor output shaft opening contains eight facets to allow the spiral coupler to be installed in any one of eight positions.
Tray Set-Up Refreshment Center Operators’ Guide Move a Tray Up or Down This merchandiser can be adjusted to vend taller products. Follow the guidelines below: • Keep in mind that when you increase the product height available to a tray by lowering it, you will be decreasing the product height available to the tray below. • If a tray is in the lowest position, the tray below it should not be in the highest position.
Refreshment Center Operators’ Guide Tray Set-Up Install a Tray in the Merchandiser • Study this procedure before you install a tray for the first time; while you are holding the tray you will not be able to see this area. Proceed as follows: 1. Insert the tray so that the tray rollers 5. Hold the tray up while pushing it toward the pass over the tray guide rollers. rear. Stop when the tab on the tray aligns with the opening in the tray guide.
Tray Set-Up Refreshment Center Operators’ Guide Install and Remove a Product Spacer Install a Product Spacer The product spacer will keep a tall, narrow product upright. PRODUCT SPACER MOUNTING PINS Shown at right are spacers and column dividers on both deep and shallow trays. Insert the product spacer onto the column divider as shown. MOUNTING PINS COLUMN DIVIDER Adjust a Product Spacer With product loaded in the tray, rotate the product spacer up or down to keep the product upright as shown.
Refreshment Center Operators’ Guide Load the Merchandiser Section 4: Load the Merchandiser The color of the spiral coupler (the little plastic tab attached to the rear of the spiral will tell you how many products will fit in the spiral. (See table below).
Load the Merchandiser Refreshment Center Operators’ Guide Spiral Wall Retainer Usage A spiral wall retainer serves to compress the spiral and make it act like a spring to more forcefully eject a product. Do some test vends and use a spiral wall retainer when a product does not readily leave the spiral. • • • • Use a spiral wall retainer in the following cases: • The spiral has a capacity of 20, 25, 30, or 38. • The product is thin. • The product is on a candy tray.
Refreshment Center Operators’ Guide Load the Merchandiser Product Pusher Usage The product pusher will give the top of a product an extra tilt to help it fall into the delivery pan. PRODUCT PUSHER Use a product pusher in the following cases: • • The spiral has a capacity of 15, 13, or 11. The package is non-rigid like bagged peanuts The product pusher can also be used with other spiral and types of products. A bag of product pushers has been shipped with the merchandiser.
Load the Merchandiser Refreshment Center Operators’ Guide Configure the Merchandiser for Vending "Top Shelf" National Vendors recommends that this product be vended from a candy tray. 1. Move the tray so the package can be loaded standing on its left or right edge. ( See "Move a Tray Up or Down" on page 30). 2. The following steps must be completed for three adjacent positions on the tray: NOTE The left-most position in the group of three must be an even numbered position. 3.
Refreshment Center Operators’ Guide Load the Merchandiser Return the Trays to the Vending Position 1. Lift the tray until it is parallel to the floor as shown. TRAY LATCH PULL TRAY LATCH 157P0011 2. Push the tray toward the back of the cabinet. The tray latches on the sides of the tray will lock into position.
Load the Merchandiser Refreshment Center Operators’ Guide Install and Set Price Labels • • • Price rolls are printed on coiled strips as shown in the illustration below. (The dollar and cents rolls are factory installed.) If you use another type of currency, you will find the appropriate price rolls in the plastic bag that contained this manual.
Refreshment Center Operators’ Guide Load the Merchandiser Adjust the Price Roll: You can set selection prices within the following range: Minimum price $.00 Maximum price $99.99 Increment $.05 1. Use your thumb as shown to move each price roll up or down as needed to set the desired price. NOTE You will see the word STOP near either end of the roll. 157P0045 Selection ID numbers are printed on clear plastic sheets. You will find these in the plastic bag that contained this manual.
Load the Merchandiser Refreshment Center Operators’ Guide See the figures below for snack and candy tray positions. MOTOR POSITION TOP TRAY BOTTOM TRAY TRAY A A0 A1 A2 A3 A4 A5 A6 A7 A8 A9 TRAY B B0 B1 B2 B3 B4 B5 B6 B7 B8 B9 TRAY C C0 C1 C2 C3 C4 C5 C6 C7 C8 C9 NOTE This example shows a 3-tray merchandiser. Some merchandisers can have up to 6 trays.
Refreshment Center Operators’ Guide SureVend™ Section 5: SureVend™ The SureVend™ product detection system consists of several infrared light emitters and infrared light detectors that scan the product delivery area with a pattern of crisscrossed light beams. While the machine is idle, the SureVend™ system is constantly calibrating itself for optimum performance in all temperature, humidity, dust, and alignment conditions.
Health Control Refreshment Center Operators’ Guide Section 6: Health Control NOTE: The following section applies only to the 780 Refreshment Center. Refreshment Centers configured for Refrigerated Food operation (see "View Or Set Machine Configuration" on page 64), will have electronic health shutoff control software. Health Shutoff Control software is required by state and local health authorities and is a requisite for NAMA approval for perishable food vending.
Refreshment Center Operators’ Guide Health Control Test the Health Control Use this procedure on model 480 merchandisers configured for refrigerated food to verify the operation of the Health Control Automatic Shutoff circuitry. The purpose of the Health Shutoff Control is to disable the vending mechanism whenever the machine does not maintain the air temperature in the food storage compartment at or below 41oF (5oC).
Final Installation Refreshment Center Operators’ Guide Section 7: Final Installation Move the merchandiser to its final position: • Perform “Open the Rear Outlet Diffuser” on page 9 before placing the merchandiser into its final position. • You can position this merchandiser anywhere in a bank of machines. It can even be placed on an end flush against a side wall. • The merchandiser should be placed at least four inches away from the back wall (six inches if rear diffuser is not installed).
Refreshment Center Operators’ Guide Final Installation Install the Base Plate Refer to the figure below while completing the following procedures: WARNING Do not move the cabinet while the hex head screws and/or carriage bolts are loosened. The cabinet would be unstable and could tip and cause injury. 1. Loosen the left leg assembly hex screws to allow mounting a base plate bracket. 2. Secure one of the base plate brackets to the leg assembly and tighten the hex screws. 3.
Final Installation Refreshment Center Operators’ Guide Install the Lock Cylinder Install an optional lock cylinder in the merchandiser as follows: LOCK SPRING 1. Position the lift handle lock lever as shown. 2. Depress the lock spring at the square hole of the lock cylinder receptacle and pull the lock springs out through the front. SQUARE HOLE KEY LOCK CYLINDER 3. Position the lock cylinder as shown. Depress the spring loaded lock pin. 4. Push the cylinder into the cylinder receptacle in the lever.
Refreshment Center Operators’ Guide Final Installation Set Up the Coin Mechanism If the changer is not a MARS TRC 6000, proceed to LOADING THE COIN MECHANISM If the Changer is a MARS TRC 6000, you must set the high quarter switch. Set the Quarter Switch: QUARTER SWITCH POSITION ACTION LOW The coin mechanism will only store 6 quarters. The rest are sent to the coin box. Fewer quarters are available for change. HIGH The coin mechanism will store 69 quarters. More quarters are available for change.
Final Installation Refreshment Center Operators’ Guide Operational Readiness Check 1. Perform test vends on all selections. 2. Do any of the snack or candy products catch on the tray and fail to vend? If not, skip to step 3. If so, perform the following procedures on the affected areas until all products vend properly: a. Install and/or adjust a product spacer (See "Install a Product Spacer" on page 32). b. Install a product pusher (See "Product Pusher Usage" on page 35). c.
Refreshment Center Operators’ Guide Final Installation Spiral Indexing Procedure (Two Spirals, One Or Two Motors) The spiral indexing procedures involve rotating spirals one position at a time until the product vends properly. 1. Home all the motors. 2. Remove the left hand spiral of the affected pair. 3. Is the coupler in the proper position? NO - Move the coupler to the position as shown in "Install a Gear" on page 28. Go to step 4. YES - Move the left coupler to the next counterclockwise position.
Programming Intro Refreshment Center Operators’ Guide Section 8: Programming Intro Some setup, test, and maintenance operations are computer controlled. The control panel switches and the selection panel switches regulate these operations. Control Panel 157p0248 Selection Panel The Displays The 10-character display performs two functions, and is referred to in this book as "the display": 1.
Refreshment Center Operators’ Guide Programming Intro The Function Keys The keys on the control panel can have up to three functions: THE PRIMARY PURPOSE this is the main job of the key. from the standby message, it will allow you to enter a programming mode. in this example, you can view stored sales data. THE NUMBER you might be asked to enter a numerical value. pressing this key will enter a "5". THE SECONDARY PURPOSE this is the key's "second job".
Programming Intro Refreshment Center Operators’ Guide Control Panel Switches Explained Each of the control panel switches has one or more jobs to do. This list will give you a short overview of those jobs. Press this button to put your machine into the Price Setting mode. You can see maximum and minimum machine prices, and change prices for entire machine, entire tray, or individual selection. Press this button to set up how the Free Vend mode will operate.
Refreshment Center Operators’ Guide Programming Intro Programming Flow Charts Machine Configuration Functions Product Configuration Functions Tests Free Vend Supervisor Functions "Select Display Language" page 58 "View Or Set Machine Configuration" page 64 "Test Vend Selections And Verify Credit Added" page 87 "Set Freevend Options" page 90 "Gain Access to The Supervisor Mode" page 55 "Select Coin Mechanism" page 58 "Enable or Disable Trays" page 65 "Test the Motors" page 87 "Select Bill Vali
Programming Intro Data Recall Refreshment Center Operators’ Guide Misc.
Refreshment Center Operators’ Guide Programming Procedures Pr ogramming Procedu res GAIN ACCESS TO THE SUPERVISOR MODE 1. Press . The display shows: ENTER CODE. You must enter the four-digit supervisor code within 6 seconds to gain access. NOTE A new machine has a factory-set supervisor code of 0000. 2. When you have entered the right code, you will hear two beeps and see UNLOCKED in the display. After a few moments, the standby message returns. 3.
Programming Procedures Refreshment Center Operators’ Guide ASSIGN A CODE TO VIEW DATA WITHOUT OPENING THE DOOR (Supervisor Mode Only) If the proper code is entered, sales data can be viewed by machine, tray, or selection without opening the merchandiser’s door. 1. Follow the steps in "Gain Access to The Supervisor Mode" on page 55. 2. Press , then until the display shows NR XXXX. The X's represent the currently entered code. Use the number keys to enter a new code, if desired.
Refreshment Center Operators’ Guide Programming Procedures SELECT DEX OR PRINTER MODE (Supervisor Mode Only) 1. Follow the steps in "Gain Access to The Supervisor Mode" on page 55. 2. Press , then PRINTER until the display shows one of the following: means that data will be sent directly to a printer, means that data remains in memory after it is downloaded into a portable data collection device, means that resettable data is cleared after it is downloaded into a portable data collection device.
Programming Procedures Refreshment Center Operators’ Guide SELECT PRINTER BAUD RATE (Printer Mode Only) BAUD RATE 1. Press The speed of data transfer, expressed in bytes per second. Your printer can receive data at a certain rate, and you must tell the printer what that rate is. . One of the following will display: BAUD 1200, BAUD 2400, 2. Press BAUD 4800, BAUD 9600 until the correct baud rate for your printer is displayed. 3. CONTINUE. SELECT DISPLAY LANGUAGE 1. Press .
Refreshment Center Operators’ Guide Programming Procedures SELECT BILL VALIDATOR AND OPTIONS 1. Press , then press until one of the following choices displays: NO DBV - SER.1.2.5.10. 20 - MDB.1. 2.5.10.20 - PULSE DBV - The pulse bill validator will accept $1 bills. MDB. <*> - An MDB bill validator that accepts non-standard bills or tokens is No bills will be accepted or there is no bill validator installed (you can exit the function).
Programming Procedures Refreshment Center Operators’ Guide INITIAL SETUP OF A NON-STANDARD BILL VALIDATOR 1. Connect the bill validator, and follow the steps in "Select Bill Validator and Options" on page 59, to select MDB.1.2.5.10.20 in the bill validator selection screens. MDB.=<*> will not be an option yet. Exit the bill validator setup by pressing . Bill information is now collected from the validator. until MDB.=<*> displays. 2. Press , then press 3. Press . 1. 1.00 ON will display.
Refreshment Center Operators’ Guide Programming Procedures SELECT MONETARY OPTIONS This function lets you: Set declining balance, Set currency acceptance on low change, Set overbuy options, Set last bill stacking options DECLINING BALANCE: 1. Press , then press Once credit is established, multiple vends may occur until the coin return is pressed. until the display shows CHANGE X.XX. X.XX represents the largest denomination coin or bill that will be changed without a purchase.
Programming Procedures Refreshment Center Operators’ Guide 5. The value of "X.XX" has two purposes: a. It tells the machine how large a bill or coin to accept even though there is not enough change in the coin mech to cover all possible paybacks. For example, enter 1.00. The machine will take a dollar bill or coin even though there is less than $1.00's worth of change. Entering 5.00 tells the machine to take a five even though there is less than $5.00's worth of change, and so forth.
Refreshment Center Operators’ Guide Programming Procedures SET UP WINNER MODE WINNER 1. Press , then press At preselected intervals, a customer may receive a refund for a selection. You can select the intervals and qualifying selections. until one of the following displays: WINNER OFF Winner function is disabled. -orWIN XXXx Winners are allowed at certain intervals, represented by "XXXX". 2. Press to display the desired choice. 3. If you selected WINNER OFF, you can exit the function. 4.
Programming Procedures Refreshment Center Operators’ Guide VIEW OR SET MACHINE CONFIGURATION (This function may be viewed at any time, but can only be set while in supervisor mode.) 1. Follow the steps in "Gain Access to The Supervisor Mode" on page 55. 2. Press . One of the following displays: 1. all FOOD HLTH.CTL ON Refrigerated food machine - health control will be operational 2. dual zone HLTH.
Refreshment Center Operators’ Guide 4. Press Programming Procedures to choose between display in °F or °C. 5. CONTINUE. ENABLE OR DISABLE TRAYS 1. Press , then press until the display shows something similar to: A.B.C. D.E. F This display means that all trays (A - H) are available for vending. An unavailable tray has its letter replaced by a blank space. 2. Press the appropriate letter to toggle a tray on or off. NOTE Unavailable selections will not appear in the diagnostics. 3. CONTINUE.
Programming Procedures Refreshment Center Operators’ Guide SET UP BASIC SUREVEND™ OPTIONS The SureVend™ system uses infrared sensors to ensure that a vend is successful. See "SureVend™" on page 41 for a fuller description of its features before performing the configuration procedures below. 1. Press , then press until the display shows one of the following: Sure..v off. Choose this option if you do not want to use the SureVend™ feature. Sure..v on. The SureVend™ option is activated.
Refreshment Center Operators’ Guide Programming Procedures COUPLE/UNCOUPLE TRAY MOTORS Two motors may be electronically coupled to turn together to vend a wide product. In some cases, you may need to connect or disconnect the wire harness from a specific motor. See "Set Up A Tray To Vend Wide Products" on page 18. NOTE: An even numbered motor (0, 2, 4, etc.) may only be coupled to an odd numbered motor (1, 3, 5, etc.) 1. Press , then press until the display shows CPL MTRS. 2.
Programming Procedures Refreshment Center Operators’ Guide SET DEFROST OPTIONS (Supervisor Mode Only) The Refreshment Center has a built-in defrost cycle to assure that ice does not build up on the evaporator coil. It may be necessary to adjust the defrost timing for locations with extremely warm and humid conditions (see unscheduled defrosts below). 1. Follow the steps in "Gain Access to The Supervisor Mode" on page 55. until the display shows SET.DEFROST. 2. Press , then 3. Press .
Refreshment Center Operators’ Guide 1. Press , then Programming Procedures until the display shows FIFO MTRS 2. Press the letter of the tray you want to link, or press to link motors on tray A, then press down until desired tray. 3. The display shows AAAAAAAAAA. This display means that on the A tray, no adjacent motors are linked. 4. Press the selection number to toggle that motor of the tray between FIFO and no FIFO.
Programming Procedures Refreshment Center Operators’ Guide VIEW MACHINE TEMPERATURE 1. Press . The display shows TEMP +38=0 F. This example shows that the machine temperature is 380 degrees Fahrenheit. NOTE The temperature reading may display one of the following instead of “TEMP”, depending on conditions in the machine: -XX.H - XX is the number of minutes left in the health control grace period (see "Health Control" on page 42) HC.ER - a health control error has occurred.
Refreshment Center Operators’ Guide Programming Procedures SET THE TIME OF DAY . The display shows TIME HH. MM. "HH.MM" is the time in 24-hour format. 1. Press 2. Enter the current time using the number keys. NOTE 9:00 am is entered with a leading zero: 0900; 9:00 pm is entered as 2100. 3. CONTINUE. SET THE DATE 1. Press , and press until the display shows mm/dd/yy x. “MM” is the month, “DD” is the day, “YY” is the year, and “X” is the numbered day of the week (1=sunday, 2=monday, etc). 2.
Programming Procedures Refreshment Center Operators’ Guide SET TIME-OF-DAY INHIBITED VENDING You can configure up to four inhibited intervals per day. 1. Press , then press until the display shows INHIB - - - -. 2. Go to "Time Interval Editing" on page 72 for an example of how to set up time-of-day inhibited vending. SET TIME-OF-DAY FREE VENDING You can configure up to four Free Vend intervals per day. 1. Press , then press until the display shows FREEV - - - - . 2.
Refreshment Center Operators’ Guide Programming Procedures The time interval editing procedure is almost the same for the INHIBIT, FREEVEND, and DISCOUNT intervals. There is one difference for the DISCOUNT time interval, so we will use it in our example. Assume you just finished "Set Time-Of-Day Discount Vending" on page 72. Step 1 picks up where you left off . . . 1. Press , then press until the display shows DISCT - - - - K 2.
Programming Procedures 8. Press Refreshment Center Operators’ Guide . The display shows * - - - - - - - - - . The dashes represent the trays affected = by this time interval. Press the appropriate letter key to enable a tray, press the key again to disable it. For example, pressing A, C, and E will cause the display to look like this: A - C - E - - - -, meaning that all A, C, and E selections are affected by this interval. Press 9. Press to turn on all levels; press to turn all levels off. .
Refreshment Center Operators’ Guide Programming Procedures SELECT AN OUT-OF-SERVICE MESSAGE 1. Press , then press until the display shows SERVICE XXK "XX" represents the current message number selected to display when the machine is out-of-service. Two dashes mean that the factory-set message is selected. 2. To select a message, just press the corresponding number (1 through 8). To display the factory-set message, press 0. 3. The selected message (except the factory-set message) can be edited.
Programming Procedures Refreshment Center Operators’ Guide EDIT CUSTOM MESSAGES 1. Press , and press until the display shows EDIT MSG X. X is the number of a message (1-8). Press the number of the message you want to edit. 2. Press . The message text is displayed with the first character flashing. 3. To view the message, press scrolling, press . The message scrolls across the display. To stop the . 4.
Refreshment Center Operators’ Guide Programming Procedures ENTERING YOUR MESSAGE Most of the keys on the control panel have a special purpose to help you create and edit your messages: Inserts an R at the flashing character. Inserts a space at the flashing character. Inserts an S at the flashing character. Deletes the current character and closes up the space. Inserts a T at the flashing character. Deletes the current character and leaves the space.
Programming Procedures Refreshment Center Operators’ Guide PAYOUT COINS 1. Press . If a dumb mech was selected, the display shows NDQ =123; if an MDB mech was selected the display shows PAY 123. 2. Press . A dumb mech pays out one Nickel; an MDB mech pays a coin from tube 1. Press . A dumb mech pays out one Dime; an MDB mech pays a coin from tube 2. Press . A dumb mech pays out one Quarter; an MDB mech pays a coin from tube 3. 3. To continuously pay out coins, hold down the appropriate key. 4.
Refreshment Center Operators’ Guide Programming Procedures VIEW NONRESETTABLE SALES AND VEND DATA . The display shows NR $ XX.XXK "XX.XX" is a dollar and cents figure 1. Press showing the total of all sales in the machine. This is a running total, and is not resettable. . The display shows NR XK "X" is the total number of vends made by the 2. Press machine. This is a running total, and is not resettable. 3. CONTINUE.
Programming Procedures Refreshment Center Operators’ Guide VIEW COUPON SALES (Not shown if total is zero.) 1. Press , then press until the display shows **$ XX. XXK 2. Press , then press until the display shows tkn XX.XX. "XX.XX" is the amount of money collected from card reader sales. Also, see "View Discount Sales By Time Interval" on page 82. 3. CONTINUE. VIEW TOTAL PAID VENDS 1. Press , then press until the display shows **== XXK "XX" is the total number of paid vends for the entire machine.
Refreshment Center Operators’ Guide Programming Procedures CLEAR PAID SALES DATA ONLY 1. Press , then press until the display shows **$ XX. XXK "XX.XX" is a dollar and cents figure showing the total of all PAID sales in the machine (as opposed to unpaid sales like winner and free vends). This is the total since the last time it was cleared. 2. Press and hold . Two beeps sound and the display shows CLEARING momentarily, and then changes to FINISHED.
Programming Procedures Refreshment Center Operators’ Guide VIEW FREEVEND SALES BY TIME INTERVAL (Not shown if total is zero) 1. Press , then press until the display shows _0$ XX.XX. XX.XX is the total value of unpaid vends. 2. Press , then press until the display shows 1. FRV .00. This is the total sales for freevend interval 1, only shown if a freevend selection is made. 3. Press to view freevend intervals 2 through 4. 4. CONTINUE.
Refreshment Center Operators’ Guide Programming Procedures VIEW WINNERS (Not shown if total is zero) 1. Press , then press until the display shows -0$ XX.XX=. 2. Press , then press until the display shows WIN XX.XXK "XX.XX" is the total machine-wide winners, shown even if zero. 3. CONTINUE. VIEW TIME DATA until the display shows TIME DATA. 1. Press , then press 2. Press . The following message scrolls across the display: MAIN.1 237M 01/30 10.
Programming Procedures Refreshment Center Operators’ Guide 5. The following message scrolls across the display: LAST POWER 01/30 13.51 FOR 00. 0.23 This example shows that the last time the machine lost power was on January 30 (01/ 30) at 1:51pm (13.51) for zero days, zero hours, and 23 minutes (00. 0.23). 6. Press . The following message scrolls across the display: LONGS.T POWER 01/30 10.58 FOR 00. 2.
Refreshment Center Operators’ Guide Programming Procedures VIEW TOTAL UNPAID SALES (Not shown if total is zero) 1. Press , then press until the display shows _0$ XX.XX=. "XX.XX" is the total unpaid sales (free vends, winner vends, 100% discounts, zero price vends) for the entire machine. 2. If desired, view this data by tray and individual selection. 3. CONTINUE. VIEW TOTAL UNPAID VENDS (Not shown if total is zero) 1.
Programming Procedures Refreshment Center Operators’ Guide VIEW SUREVEND™ DATA Certain SureVend™ data can be viewed if the values are not zero. 1. Press , then press until the display shows Sureempt xxxx. XXXX represents the number of times credit was restored or returned because of SureVend™. Press to reset this count. 2. Press . The display shows **.Sure xxxx. XXXX represents the total number of SureVend™ corrected vends, viewable by selection.
Refreshment Center Operators’ Guide Programming Procedures TEST VEND SELECTIONS AND VERIFY CREDIT ADDED . The display shows TEST .00K You may now test vend selections. If you 1. Press insert money into the machine, the zeros in the display will be replaced with the amount of the credit. After the item vends, your money will be returned. NOTE You may make one more test vend if you close the door while still in TEST VEND mode. 2. CONTINUE. TEST THE MOTORS until the display shows TEST MTRS. 1.
Programming Procedures Refreshment Center Operators’ Guide VIEW MOTOR STATUS BY TRAY until the display shows TeST MTRS. 1. Press , then press 2. Press or the letter of the tray you want to view. 3. The display will show the status of all motors on the tray: X (If motor is present) X is the tray letter being viewed + (If motor is present and coupled to the next odd motor) (blank) (If motor is not present and not coupled) ? (If motor is coupled but not present) .
Refreshment Center Operators’ Guide Programming Procedures TEST THE SUREVEND™ SYSTEM 1. Press Suretst , then press until the display shows one of the following: okThis means the SureVend™ system is operating properly. Suretst xx XX represents the location of a blockage. The sensing zone numbers 1 - 9 may appear (1 being closest to the glass). This display changes as the location of the blockage changes, accompanied by a beep.
Programming Procedures Refreshment Center Operators’ Guide TEST THE DISPLAY until the display shows DSPLY TEST. 1. Press , then press 2. Press to light all display segments; press to turn them off. 3. Pressing any key on the customer keypad will display that character in every segment. 4. CONTINUE. DOWNLOAD DATA TO A PDCD (DEX Mode Only) 1. Connect your portable data collection device (PDCD) per its operating instructions. 2. If data does not download into your PDCD upon connection, press .
Refreshment Center Operators’ Guide Programming Procedures VIEW DIAGNOSTIC MESSAGES 1. Press . the display shows any of the following diagnostic messages, depending upon any fault(s) present: ERROR MESSAGES NO ERRORS ajp.t mr xx. xm ajp xxx mn/dy hr.mn None of the following errors are detected: This appears if the SureVend™ anti-jackpot timer is active, showing the time remaining on the timer. This timer is cleared upon closure of the main service door.
Programming Procedures Refreshment Center Operators’ Guide ERROR MESSAGES (CONTINUED) DBV.ROM ROM checksum failure. The unit will disable itself until the error is corrected. Replace the validator. DBV.SENSOR One of the sensors in the bill validator has failed. The unit will disable itself until the error is corrected. Check for bill stuck in the acceptance path. If no bill is present, replace the validator. Cycle machine power OFF and then ON. DBV.STACKR The stacker is open or removed.
Refreshment Center Operators’ Guide Programming Procedures ERROR MESSAGES (CONTINUED) MECH.ACCEPT Coin mechanism acceptor section is unplugged from the main body of the coin mech. Connect the cable and cycle machine power OFF and then ON. The vending machine is telling the coin mech not to accept any coins MECH.COMM MECH.JAM Incomplete coin mech communications -- check harness. One or more coin tubes are jammed. Pay a coin from each tube until the jam is cleared. Coin is jammed in the acceptor section.
Programming Procedures Refreshment Center Operators’ Guide ERROR MESSAGES (CONTINUED) Sure.empty nn Surei.tst xx 4800006 Selection NN was marked as empty by the SureVend™ system because a product delivery was not detected. This error is cleared upon closure of the main service door. This diagnostic automatically enters the appropriate SureVend™ test screen. See "Test the SureVend™ System" on page 89.
Index Refreshment Center Operator’s Guide B Base Plate, Install ........................................ 45 Bill Selection Method ................................. 59 Bill Validator, Select ................................... 59 Bill Validator, Test ..................................... 49 C Card Reader Paid Sales, View .................... 79 Card Reader, Setup ..................................... 60 Cash Box Lock, Install ................................ 46 Coin Box Amount, View .......................
Refreshment Center Operator’s Guide Daylight Savings ................................... 71 DEX Mode ............................................ 57 Freevend ................................................ 90 Machine Configuration ......................... 64 Monetary Options ................................. 61 Non-standard Bill Validator .................. 60 SureVend Anti-Jackpot ......................... 66 Prices ..................................................... 78 Talker Mode ....................
Terms and Conditions of Sale LIMITED WARRANTY: Subject to the limitation specified herein, all parts included on original equipment manufactured by CRANE MERCHANDISING SYSTEMS and sold to purchaser are warranted for two (2) years from the date of shipment of the equipment in question. This warranty applies only to the original purchaser of the Merchandiser and is null and void if the Merchandiser is sold during the period of warranty.
