Owner`s manual

Havinga Problem(Troubleshooting)
NOTE:Always unplug battery prior to troubleshooting.
1. My doorwill not close andthe light bulbsblink on my motor
unit:The safety reversing sensor must be connected and
aligned correctly before the garagedoor opener will move in
the down direction.
• Verify the safety reversing sensors are properly installed,
aligned and free of any obstructions. Refer to Installation
Step 11:Instal/The Protector System®.
• Check diagnostic LED for flashes on the motor unit then
refer to the Diagnostic Chart on the following page.
2. My remoteswill notactivatethe door:
• Reprogram remotes following the programming
instructions. Referto Programming.
• If remote will still not activateyour door, check diagnostic
LEDfor flashes on motor unit then refer to Diagnostic Chart
on the following page.
3. My doorreversesfor noapparent reason:Repeatsafety
reversetest after adjustments to force or travel limits. The need
for occasional adjustment for the force and limit settings is
normal. Weatherconditions in particular can affect door travel.
• Manually check door for balance or any binding problems.
• Referto Adjustment Step 2, Setting the force.
4. My doorreversesfor noapparentreason after fully closing
and touchingthe floor: Repeatsafety reversetest after
adjustments to force or travel limits. The needfor occasional
adjustment for the force and limit settings is normal. Weather
conditions in particular can affect door travel.
• Referto Adjustment Step 1, Program the TravelLimits.
5. My lights will notturn offwhendoor is open:
• The garage door opener is equipped with a security light
feature. This feature activates the light on when the safety
reversing sensor beam has beenobstructed.
SeeAccessories.
Bell Wire
J
Safet_
Reversing Sensor
"Learn"
Button LED
or Diagnostic )
Sending Eye Safety
Reversing Sensor
(Amber Indicator Light)
Receiving Eye
Safety Reversing Sensor
(Green Indicator Light)
6. IVlymotor unit humsbriefly:
• First verify that the trolley is against the stop bolt.
• Releasethe door from the opener by pulling the Emergency
ReleaseRope.
• Manually bring the door to a closed position.
• Loosen the belt by adjusting the outernut4 to 5 turns. This
relievesthe tension.
• Run the motor unit from the remote control or door control.
The trolley should travel towards the door and stop. If the
trolley re-engageswith the door, pull the Emergency
ReleaseRope to disengage.
• Decreasethe up travel.
_1_ 1 1/4"
(3.18 cm)
• Re-Tightenthe outer nut until the trolley spring is
approximately 1-1/4" (3.18 cm) in length.
• If the trolley does not move awayfrom the bolt, repeat the
steps above.
7. Batterystatus LEDis not lit properly:
• Check battery connections.
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