User manual

CRADLEPOINT COR | USER MANUAL Firmware ver. 5.0.0

Manager integrates cloud management with your CradlePoint devices to improve productivity, increase reliability, reduce

costs, and enhance the intelligence of your network and business operations. Learn more at http://cradlepoint.com/ecm.

1.3.3 CradleCare – Access the Experts 24/7

CradlePoint understands how important and critical network uptime is to your business. We have a knowledgeable

enterprise technical support staff that is available anytime via phone, chat, or email to protect your investment. Our

experts will expedite issue resolution and provide ﬂexible device-by-device solutions to help maximize operational

efﬁciency. This allows you to dedicate more time to what’s important: your business.

Support

• CradleCare Support Agreement: 24/7 technical support, software upgrades, and advanced hardware exchange –

1, 3, and 5 year options

• CradleCare Extended Warranty: extends the standard warranty to 3 or 5 years

On-Site Services

• CradleCare Standard 3G/4G Site Survey: Comprehensive carrier analysis for optimal performance

• CradleCare Standard Installation: Deploy the experts to ensure a successful installation

Learn more at http://www.cradlepoint.com/products/cradlecare.

1.3.4 Captive Portal (IBR600)

The captive portal solution provided by CradlePoint routers enables businesses to provide their customers with a public

WiFi hotspot with access controls. The controls can be as simple as requiring acceptance of a terms of service

agreement, while advanced features allow administrators to control and monitor usage, require login, direct users to

specific web pages, provide revenue through service fees or paid advertising, and more.