Specifications

Bankway Network Standards Guide - Distributed Terminal Server in Every Branch
This constitutes a trade secret of Fidelity National Information Services, Inc. 03/08 Research & Development
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To allow a FIS support representative remote access to a workstation at the bank, the remote
bank employee must browse to an HTTPS-encrypted WebEx site and join a support meeting
setup by the Bankway support representative. After the session is joined, the bank employee
can opt to pass control of the whole desktop or just a particular application to the support
representative.