Bankway® Network Standards Guide Client Server Environment Service Level 8.28 www.fisglobal.
Original Publication 2006 Revised 03/07 04/07 09/07 03/08 This document is protected as a trade secret and under the copyright laws as the property of Fidelity National Information Services, Inc. Copying, reproduction or distribution to third parties is strictly prohibited.
Bankway Network Standards Guide - Client Server Environment Table of Contents Bankway Network Standards Guide - Client Server Environment ......................................... 1 Bankway Overview ................................................................................................................. 1 Bankway Environment .......................................................................................................... 2 Purpose and Organization of the Guide .............................
Bankway Network Standards Guide - Client Server Environment Software Recommendations............................................................................................... 17 Host Requirements ............................................................................................................... 18 i/Series ............................................................................................................................... 19 Hardware Requirements .................................
Bankway Network Standards Guide - Client Server Environment Teller Printers ..................................................................................................................... 35 Teller Printer Functionality .................................................................................................. 35 Windows Version Available ................................................................................................ 36 Recommendations .........................................
Bankway Network Standards Guide - Client Server Environment Prerequisites ...................................................................................................................... 58 Procedure........................................................................................................................... 58 Appendix B - VDA SOUPIN Parameters ...............................................................................
Bankway Network Standards Guide - Client Server Environment The Windows environment of Bankway provides your bank with streamlined customer service efficiencies. With these time saving and easy-to-use capabilities, your bank’s employees can perform their tasks quickly and efficiently as well as provide a superior level of customer service. This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Client Server Environment FIS Banking Solutions has enhanced the capabilities of Bankway to support Windows®-compliant access to the information in Bankway. The high-level illustration below provides the basic components of the Bankway environment. This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Client Server Environment The purpose of the Bankway Network Standards Guide is to provide the network standards and specifications recommended by FIS Banking Solutions. Please contact FIS Banking Solutions Hardware and Network Services division for assistance with specific hardware requirements to ensure a successful implementation of Bankway at your bank.
Bankway Network Standards Guide - Client Server Environment The network standards provided in this guide are mandatory requirements and must be certified prior to the implementation of Bankway at your bank. The guide includes the minimum and/or suggested configurations for this implementation. As individual bank networks and applications may vary, please review these standards with your bank’s designated network vendor and FIS Banking Solutions.
Bankway Network Standards Guide - Client Server Environment The Bankway master terminal has several purposes: ● Test / Training Environment ● Bankway Express Server ● Configuration Console and Master Configuration ● Bank Standards Configuration and Distribution By using an Internet connection, the Master Terminal allows FIS Banking Solutions to connect to your network.
Bankway Network Standards Guide - Client Server Environment The following information summarizes the recommended hardware configuration for the installation of Bankway. ● Pentium 4 – 2.0 GHz Processor or higher ● 512 MB Random Access Memory (RAM) ● 15 GB free (usable) hard-drive space ● 1.
Bankway Network Standards Guide - Client Server Environment ● Tape Backup Software ● Virus Scanning Software Note: FIS Banking Solutions recommends MacAfee® Virus Scan® or Norton Antivirus ™. This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Client Server Environment Ideally, the SQL Express upgrade for MSDE should be utilized. Microsoft SQL Server 2005 can be configured to automatically manage its disk usage, send notifications upon encountering error conditions, etc. Bankway users will experience slightly improved performance with a properly configured SQL server, but otherwise will not notice any differences.
Bankway Network Standards Guide - Client Server Environment The following information summarizes the minimum software requirements for the installation of Bankway: ● Microsoft Windows® Server 2003 ● Microsoft SQL Server 2005 ● Tape Backup Software ● Virus Scanning Software Note: FIS Banking Solutions recommends McAfee Virus Scan or Norton Antivirus.
Bankway Network Standards Guide - Client Server Environment The branch server – located at each branch – is a key component of the overall network configuration. This server continuously runs the Bankway Data Server service which synchronizes the latest software releases, bank standards and databases with the Bankway Express Server and the Bankway Host.
Bankway Network Standards Guide - Client Server Environment ● Tape Backup Software ● Virus Scanning Software Note: FIS Banking Solutions recommends McAfee Virus Scan or Norton Antivirus. ● Uninterruptible Power Supply (UPS) safe shutdown software for power-loss management This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Client Server Environment The workstation allows your employees to take advantage of all of the current and future features of Bankway. The following information summarizes the Recommended Hardware Configuration for the installation of Bankway. ● Pentium 4 – 2.0 GHz Processor or higher ● 256 MB Random Access Memory (RAM) ● 5 GB free (usable) hard-drive space ● 1.
Bankway Network Standards Guide - Client Server Environment The following information summarizes the software requirements for the installation of Bankway: ● Windows® 2000 Professional with Service Pack 4 or later, or Windows® XP Professional with Service Pack 1a or later ● Microsoft Office 2003 for document printing and Financial Information and Loan Collection reports. ● Virus Scanning Software Note: FIS Banking Solutions recommends McAfee Virus Scan or Norton Antivirus.
Bankway Network Standards Guide - Client Server Environment The Bankway Image Server is used to store your customer images. These images can be signature cards, photo identifications, or any other image that requires storage. The Image Server will typically be located at the main office or data center. Note: The Image Server should be dedicated to the processing and storage of Bankway images for the entire Bank.
Bankway Network Standards Guide - Client Server Environment The following information summarizes the software requirements for the installation of Bankway imaging capabilities: ● Microsoft Windows Server 2003 ● Internet Information Services is included on the Windows 2003 Server CD ● Tape Backup Software ● Virus Scanning Software Note: FIS Banking Solutions recommends McAfee VirusScan or Norton Antivirus. ● Uninterruptible Power Supply (UPS) safe shutdown software for power-loss management.
Bankway Network Standards Guide - Client Server Environment The Bankway Statements Server is used to render statement documents. The server operates on a stand-alone basis, creating and accumulating statements as a batch process. The server responds to the Bankway business task to request viewing of an archived statement, as well as Business Tasks for administration and maintenance. It is strongly recommended that an appropriately configured server be dedicated to the Statements Server role.
Bankway Network Standards Guide - Client Server Environment The following information summarizes the Recommended Hardware Configuration for the installation of Bankway Statements Server for Banks up to $300 Million in assets. ● Intel Xeon 2.4 GHZ/512K Cache, or equivalent ● Optional second Intel Xeon 2.
Bankway Network Standards Guide - Client Server Environment The host is defined as the computer system (hardware and software) in which the central database for Bankway resides. This is where core bank processing occurs. All banks differ in the amount of hardware resources necessary to support the processing of the host computer. This difference is due to many factors, including your bank’s specific business requirements.
Bankway Network Standards Guide - Client Server Environment The host requires Ethernet connectivity hardware to support TCP/IP communications. Configuration options will vary depending on the hardware platform and the model of the processor. 100baseTX Ethernet is the Bankway LAN standard. ● Bankway release K6100000 ● TCP/IP with all maintenance (Version 5.2.0 or higher) ● TCP/IP Connectivity Utilities ● IBM WebSphere MQ with all maintenance (Version 5.
Bankway Network Standards Guide - Client Server Environment The host requires Ethernet connectivity hardware to support TCP/IP communications. Configuration options will vary depending on the hardware platform and the model of the processor. 100baseTX Ethernet is the Bankway LAN standard. ● Bankway release K6100000 ● TCP/IP Connectivity (required) ● IBM WebSphere MQ (Version 5.
Bankway Network Standards Guide - Client Server Environment The host requires Ethernet connectivity hardware to support TCP/IP communications. Configuration options will vary depending on the hardware platform and the model of the processor. The Bankway LAN standard is 100baseTX Ethernet. ● Current release of Bankway ● z/OS (Version 1.04.0 or higher) with the following software: ■ IBM TCP/IP support ■ IBM ACF/VTAM ■ IBM CICS Transaction Server (Version 1.
Bankway Network Standards Guide - Client Server Environment ● ■ ABTERMENC= ((ABEND), OVR) – This is the default value for this member, which means that the z/OS LE abend code is produced instead of the original abend code. ■ ALL31= ((OFF), OVR) and STACK= ((4K, 4K, BELOW, KEEP), OVR) – These options indicate that one or more routines are AMODE24. ■ STORAGE= ((OO, NONE, NONE, OK), OVR) – This option ensures that the value of any heap storage allocated by the storage member is initialized to x’00.
Bankway Network Standards Guide - Client Server Environment The purpose of this A2i network standards section is to provide the network standards and specifications recommended by FIS. Please contact the FIS Hardware and Network Services division for assistance with specific hardware requirements to ensure a successful implementation of Bankway A2i at your bank.
Bankway Network Standards Guide - Client Server Environment Large volumes of data transfer may require more memory, which will require certain levels of Windows and SQL (call Network Certification for details). ● Dual 3.
Bankway Network Standards Guide - Client Server Environment accomplished by running host processing with the STAT mode SOUPIN parameter set. This will produce a record count that is the base for all calculations. (See Appendix B.) The output of the STAT mode run of the biggest report is a. Multiply a times 512 to get B, the number of bytes in the CSJ files. Add another 5MB to account for the other files (Metadata, CACMD), this yields e, the actual disk space required.
Bankway Network Standards Guide - Client Server Environment Where ● A = Summation of Record counts of all reports in output from STATS mode run.
Bankway Network Standards Guide - Client Server Environment 3 6 4 80 5 30 6 4300 The largest report is Bank 1, group 4 with 380,000 records Formula a * 512 = b 380,000 * 512 = 1,945,600,000 b + 5,000,000 = e 1,945,600,000 + 5,000,000 e*g=H 1,950,600,000 * 1.5 = 1,950,600,000 = 2,925,900,000 The host will require an additional 3GB of storage to accommodate A2i with 50% growth.
Bankway Network Standards Guide - Client Server Environment ● The last 8 quarters ● The last 7 years. Following this pattern yields about 33 snapshots as the value T. Data transmitted from host to SQL server - The File Transfer Protocol (FTP) is initiated from within the host batch update job stream for the task of moving the captured data files to the various Enterprise Servers designated to receive a specific bank’s data.
Bankway Network Standards Guide - Client Server Environment Backup of A2i involves two components; the underlying database infrastructure and the daily Snapshots of data. The underlying database infrastructure is comprised of three things that need to be backed up as a set to insure continuity when restoring the server. ● The databases (use SQL Enterprise Manager) ● The Report Server key ● The Configuration Console configuration file (configuration.
Bankway Network Standards Guide - Client Server Environment The topic of a telecommunications network is a large science and an industry that is beyond the scope of this document. What follows are general guidelines. For a complete analysis of a Telecommunications Network by a qualified professional with expertise in the Bankway environment, contact your Bankway representative. The Telecommunications Network is a generic term referring to the elements that allow computers to exchange data.
Bankway Network Standards Guide - Client Server Environment Connecting a router to a WAN requires an interface device called a DSU/CSU. This may be integrated into the router, supplied by the Common Carrier or owned by the bank. Often a common carrier integrates data and voice traffic over a single link. In which case the DSU/CSU must have an interface to the telephone system (PBX) and must be configurable. WAN connections come in many varieties including wireless and satellite.
Bankway Network Standards Guide - Client Server Environment The following information summarizes the minimum hardware requirements for the Local Area Network (LAN). ● Cabling: Category-5, 5e or 6 to each workstation or server Note: Wireless LANs (WiFi/802.11) may be an alternative if carefully designed and implemented.
Bankway Network Standards Guide - Client Server Environment ● Frame Relay: 256K minimum CIR to each branch. In general, the CIR to the data center should approximate the sum of the CIRs to each branch. Modeling, monitoring and tuning will provide more precise figures. ● Backup: ISDN BRI will supply adequate performance. Dial-up 56kb may provide minimum performance if properly tuned. Redundant links forming a partially meshed topology provides the best backup, if it can be cost justified.
Bankway Network Standards Guide - Client Server Environment Cash Dispensers are designed for low-, medium- and high-volume applications, with varying security requirements. Implementation of available configurations, options, and peripherals is determined by your specific operating criteria. Cash dispenser systems deliver application-specific solutions for any environment.
Bankway Network Standards Guide - Client Server Environment Signature pads are utilized for the capture, binding, authentication, and verification of electronic signatures in digital documents. Signature Gems Signature Pad Printers can be used with Bankway to print customer documentation, statements, receipts, etc. Teller printers, network printers and check printers can be used to add to the functionality of Bankway. Bankway supports a number of industry standard teller printers.
Bankway Network Standards Guide - Client Server Environment The following chart recommendations indicate printers where a Windows version is available. These printers now support the ability to drive the printers through the Windows operating system by building a printer device in the printer collection of the operating system. This was developed to use these printers in a terminal services environment where the bank does not want to use Citrix to map the com ports.
Bankway Network Standards Guide - Client Server Environment Printer Model Validation Journal Passbook Printable Lines Connection Type Shareable Checks or Money Orders MICR Reader Multiple Impact Fonts or Inkjet Noise Level Size Epson TM-U675 Y Y N 8 Serial N Pre-printed checks Y* Y Impact Medium Medium Epson TM-U375 Y Y N 8 Serial N Pre-printed checks Y Y Impact Medium Medium Axiohm 7221 Y Y N 14 Serial N Pre-printed checks Y* Y Impact High Medium Axiohm DH47
Bankway Network Standards Guide - Client Server Environment Printer Model Validation Journal Passbook Printable Lines Connection Type Shareable Checks or Money Orders MICR Reader Multiple Impact Fonts or Inkjet Noise Level Size NCR 5223 Y N Y Unlimited NCR Serial Y Pre-printed checks N Y Impact Medium Medium NCR 7141 Y Y N 14 Serial N Pre-printed checks Y* Y Inkjet Medium Medium Unisys EF4270 Y Y N 5 Serial N N N Y Inkjet Low Medium IBM 4712 Y Y N 5 Paral
Bankway Network Standards Guide - Client Server Environment Printer Model Special Settings Epson TM-U675 Flow Control -Hardware Epson TM-U375 Flow Control -Hardware Axiohm 7221 Flow Control - Hardware Axiohm DH4771 BIOS -ECP Addmaster IJ2040 Model 864768 Rv.
Bankway Network Standards Guide - Client Server Environment Network printers are typically laser printers that would be used for printing documents such as forms, agreements, statements, cash balancing reports, etc. These printers would be shared within a branch or department. Note: When using network printers with multiple trays, you will not be able to specify the tray or special setting for new account or product services documents. These documents will print from the default tray.
Bankway Network Standards Guide - Client Server Environment Scanners allow for the capture of customer documentation, such as signature cards, driver licenses, Social Security cards, etc. Capturing images of these documents allows for the quick retrieval of customer information and reduces fraud. By installing a scanner at each workstation used to open new accounts, your employees will be able to quickly capture documents that will be incorporated into each customer’s electronic profile.
Bankway Network Standards Guide - Client Server Environment The illustrations on the following pages represent sample configurations for the OS/390, AS/400 and UNIX host platforms. The illustrations depict a sample minimal LAN/WAN communication network set-up using frame relay to handle communication switching between the main bank and the remote branch locations. Your bank’s configuration may differ but should function similarly.
Bankway Network Standards Guide - Client Server Environment Microsoft SQL Server™ 2005 ● Microsoft Windows 2000 Professional with Service Pack 4 or later ● Microsoft Windows XP Professional with Service Pack 1a or later Microsoft Office 2003 Note: Microsoft Internet Explorer 6.0 SP1 or 7.0 is the certified Web Browser. A full install of Microsoft Office is required on all workstations and the Master Terminal. To perform a full install, select Custom Install from the Office Installer Wizard.
Bankway Network Standards Guide - Client Server Environment This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Client Server Environment This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Client Server Environment This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Client Server Environment This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Client Server Environment This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Client Server Environment This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Client Server Environment ● Ease of installation and maintenance – simplest installation ● Each branch is independent of other branches. ● Off-line capability available in each branch ● If one server fails, not all branches will be affected. ● More network management is required. ● More servers are needed to service the network. This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Client Server Environment ● Bankway native database format ● No dependence on Microsoft Access databases ● Centralized management capabilities ● Database management tools ● SQL can be configured to inform IT personnel upon error ● Continuous, reliable access to SQL Server required at all times ● Additional licenses required for SQL Server ● Additional training in SQL Server required for IT personnel This constitutes a trade secret of Fidelity National Infor
Bankway Network Standards Guide - Client Server Environment The support of Bankway software may require a FIS employee to access remote customer systems to complete Bankway product customization and to diagnose and fix software problems. Remote support offers the following benefits: ● On-site configuration of software ● Faster resolution ● Better root cause analysis To provide this remote access, FIS has standardized on WebEx.
Bankway Network Standards Guide - Client Server Environment ● The WebEx session is invoked only from within a Web browser and cannot be started independently. ● The WebEx session is digitally signed by Verisign. ● No session data is stored on the WebEx Network. ● It is entirely dependent upon connections established on a session-by-session basis with the WebEx Network. ● Performs a proprietary encoding process that encodes all shared data.
Bankway Network Standards Guide - Client Server Environment ● Install Network Cabling at all locations/branches ● Create domain directory / user structure ● Install WAN Data Lines to all locations/branches and data center ● Install routers and switches in all locations ● Firewall ■ Open port for Bankway Express Note: Check with your Network Certification Specialist for the port requirements. ● Install IBM WebSphere MQ v5.
Bankway Network Standards Guide - Client Server Environment ■ Modem and telephone line ■ Install Windows Server 2003. ■ Install most current Service Packs. Note: Check with your Network Certification Specialist for the currently supported Service Packs for Microsoft Windows and Microsoft Office. ■ Microsoft Office - Perform full-installation by selecting 'Complete' or 'Run all from my computer'.
Bankway Network Standards Guide - Client Server Environment ● Microsoft Windows 2000 Professional/XP ■ Add Domain Users to the local Administrators' Group. ■ Install most current Service Packs Note: Check with your Network Certification Specialist for the currently supported Service Packs for Microsoft Windows and Microsoft Office. ● Microsoft Office ■ Perform full-installation by selecting "Complete" or "Run all from my computer." ■ Install most current Service Packs.
Bankway Network Standards Guide - Client Server Environment FIS Banking Solutions can provide your bank with the required network design, installation and support for Bankway.
Bankway Network Standards Guide - Client Server Environment Use this procedure to establish a WebEx Support Center Session for Demo or support services. ● A valid sign on for WebEx ● Internet access 1. Open Internet Explorer and type bankway.webex.com in the address URL. 2. Click Log In, in the upper right-hand corner. 3. Enter your FIS Banking Solutions WebEx Login ID and password and click Log In. 4. Select the Support Center tab. 5. Click Start a Support Session. 6.
Bankway Network Standards Guide - Client Server Environment The "VDA" SOUPIN parameters displayed in this example are the ones used for A2i: ● The 1st value (VDAEXTR) tells the system whether to run during BATCH. ● The 2nd value (VDAFILEX) tells the system to extract the data files. If this is STAT, it will simply do the counts and display the results to the console. ● The 3rd value (VDAMULTI) tells the system if we are going to multithread A2i on the Host. This is only available on the SUN platform.
