Bankway® Network Standards Guide Novell Environment Service Level 8.14 www.fisglobal.
Original Publication 2000 Revised 2006 This document is protected as a trade secret and under the copyright laws as the property of Fidelity National Information Services, Inc. Copying, reproduction or distribution to third parties is strictly prohibited.
Bankway Network Standards Guide - Novell Environment Table of Contents Bankway Network Standards Guide - Novell Environment .................................................... 1 Bankway Overview ................................................................................................................. 1 Introduction .......................................................................................................................... 1 Bankway Environment .........................................
Bankway Network Standards Guide - Novell Environment Software Recommendations............................................................................................... 15 Bankway Image Server ......................................................................................................... 16 Introduction ........................................................................................................................ 16 Recommended Hardware Configuration .................................
Bankway Network Standards Guide - Novell Environment Windows Version Available ................................................................................................ 27 Recommendations ............................................................................................................. 28 Bankway Support of Teller Receipt Printers ....................................................................... 29 Network Printers ....................................................................
Bankway Network Standards Guide - Novell Environment Networking Solutions ............................................................................................................
Bankway Network Standards Guide - Novell Environment The Windows®-based capabilities of Bankway provide your bank with streamlined customer service efficiencies. With these timesaving and easy-to-use capabilities, your bank’s employees can perform their tasks quickly and efficiently as well as provide a superior level of customer service. This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Novell Environment FIS Banking Solutions has enhanced the capabilities of Bankway to support Windows®-compliant access to the information in Bankway. These capabilities operate in a Windows® environment. The high-level illustration below provides the basic components of the Bankway environment. The purpose of the Bankway Network Standards Guide is to provide the network standards and specifications recommended by FIS Banking Solutions.
Bankway Network Standards Guide - Novell Environment ● Bankway Branch Server ● Microsoft® SQL Server™ 2000 ● Bankway Workstation ● Bankway Image Server ● Host Requirements (OS/390, AS/400 and UNIX) ● Telecommunications Network ● Printers ● Scanners ● Web Cams ● Sample Configurations ● Benefits and Challenges of the Novell environment ● Benefits and Challenges of the SQL Server™ environment ● Networking Solutions The network standards provided in this guide are required and must be
Bankway Network Standards Guide - Novell Environment Since Service Level 8.11, the installation package has grown from 94 MB for Service Level 8.10 to 116 MB. This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Novell Environment The Bankway master terminal has several purposes: ● FIS Support access using pcAnywhere ● Test / Training Environment ● Bankway Express Server ● Configuration Console and Master Configuration ● Bank Standards Configuration and Distribution By using pcAnywhere and an Internet connection, the Master Terminal allows FIS Banking Solutions to connect to your network.
Bankway Network Standards Guide - Novell Environment The following information summarizes the Recommended Hardware Configuration for the installation of Bankway. ● Pentium® 4 – 1.4 GHz Processor or higher ● 512 MB Random Access Memory (RAM) ● 15 GB free (usable) hard-drive space ● 1.
Bankway Network Standards Guide - Novell Environment ● Tape Backup Software ● Virus Scanning Software Note: FIS Banking Solutions recommends Mcafee® VirusScan® or Norton AntiVirus™ This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Novell Environment Beginning with Service Level 8, all Bankway customers have the option to utilize a SQL database in lieu of MSDE and Microsoft® Access databases. A SQL server requires additional licenses, whereas MSDE and Access do not require additional licenses. Microsoft® SQL Server™ 2000 can be configured to automatically manage its disk usage, send notifications upon encountering error conditions, and etc.
Bankway Network Standards Guide - Novell Environment The following information summarizes the minimum software requirements for the installation of Bankway. ● Microsoft® Windows® 2000 Server with Service Pack 4 or Microsoft® Windows® Server 2003 ● Microsoft® SQL Server™ 2000 with Service Pack 3 ● Symantec™ pcAnywhere™ version 9.
Bankway Network Standards Guide - Novell Environment The Novell server is used to house the Microsoft Access databases. One workstation in each branch is used to update the databases located on the branch Novell Server. The following information summarizes the Recommended Hardware Configuration for the installation of Bankway. ● Pentium® III – 1.
Bankway Network Standards Guide - Novell Environment ● Uninterruptible Power Supply (UPS) safe shutdown software for power-loss management This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Novell Environment The branch server, located at each branch, is a key component of the overall network configuration. This server continuously runs the Bankway Data Server service, which synchronizes the latest software releases, bank standards, and databases with the Bankway Express Server and the Bankway Host. In the Novell environment, a branch server is actually a workstation located within each branch.
Bankway Network Standards Guide - Novell Environment Note: If not using the Bankway SQL Server configuration, MSDE must be installed on all branch servers. The MSDE installer is included on the Bankway CD in the Special Installation folder.
Bankway Network Standards Guide - Novell Environment The workstation allows your employees to take advantage of all of the current and future features of Bankway. The following information summarizes the Recommended Hardware Configuration for the installation of Bankway. ● Pentium® III – 1.0 GHz Processor or higher ● 256 MB Random Access Memory (RAM) ● 5 GB free (usable) hard-drive space ● 1.
Bankway Network Standards Guide - Novell Environment ● Virus Scanning Software Note: FIS Banking Solutions recommends McAfee® VirusScan® or Norton AntiVirus™ ● IBM® Personal Communications for Windows, IBM Client Access, or equivalent terminal emulation (for the IBM AS/400 and MVS environments) ● UniKix-supplied terminal emulation (for UNIX environments) Note: Terminal emulation software is not required for the operation of Bankway’s Windows-based capabilities.
Bankway Network Standards Guide - Novell Environment The Bankway Image Server is used to store your customer images. These images can be signature cards, photo identifications or any other image you wish to store. The Image Server will typically be located at the main Office or data center. Note: The Image Server should be dedicated to the processing and storage of Bankway images for the entire Bank.
Bankway Network Standards Guide - Novell Environment ● Symantec™ pcAnywhere™ version 9.2 or higher ● Tape Backup Software ● Virus Scanning Software Note: FIS Banking Solutions recommends McAfee® VirusScan® or Norton AntiVirus™ ● Uninterruptible Power Supply (UPS) safe shutdown software for power-loss management. This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Novell Environment The Bankway Multi Statements Server is used to create statement. The Server operates stand-alone, creating statements as a batch. Bankway has a business task to request viewing of an archived statement, as well as Business Tasks for administration and maintenance. It is recommended that a server be dedicated to the task. If other services operate on the server they should be scheduled so there is no conflict for resources.
Bankway Network Standards Guide - Novell Environment The following information summarizes the Recommended Hardware Configuration for the installation of Bankway Multi Statements Server for Banks up to $300 Million in assets. ● Intel Xeon 2.4 GHZ/512K Cache, or equivalent ● Optional second Intel Xeon 2.
Bankway Network Standards Guide - Novell Environment ● Uninterruptible Power Supply (UPS) safe shutdown software for power-loss management This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Novell Environment The host is defined as the computer system (hardware and software) in which the central database for Bankway resides. This is where core bank processing occurs. All banks differ in the amount of hardware resources necessary to support the processing of the host computer. This difference is due to many factors, including your bank’s specific business requirements.
Bankway Network Standards Guide - Novell Environment ● Configuration options for the AS/400 platform will be customized by FIS Banking Solutions The host requires Ethernet connectivity hardware to support TCP/IP communications. Configuration options will vary depending on the hardware platform and the model of the processor. 100baseTX Ethernet is the FIS LAN standard. ● Bankway release K6100000 ● TCP/IP Connectivity (required) ● IBM® WebSphere® MQ (Version 5.
Bankway Network Standards Guide - Novell Environment The following information pertains to the z/OS environment: ● MQSeries® customization options – Contact FIS Banking Solutions for an in-depth review of these options. ● LE (IBM® z/OS Language Environment) – This set of common services and language-specific routines provides a single run-time environment for applications written in LE-conforming language.
Bankway Network Standards Guide - Novell Environment The topic of a telecommunications network is a large science and industry that is beyond the scope of this document. What follows are general guidelines. For a complete analysis of a Telecommunications Network by a qualified professional with expertise in the FIS environment, contact your FIS representative. The Telecommunications Network is a generic term referring to the elements that allow computers to exchange data.
Bankway Network Standards Guide - Novell Environment Connecting LANs, either directly or over a WAN, requires a Router. The size and configuration of the router depends on the specific network configuration. Connecting a router to a WAN requires an interface device called a DSU/CSU. This may be integrated into the router, supplied by the Common Carrier, or owned by the bank. Often a common carrier integrates data and voice traffic over a single link.
Bankway Network Standards Guide - Novell Environment ● Addressing: Subnet for each branch, and at least one for the data center. Addresses should be organized in a hierarchy for summarization. Private IP addresses in the private ranges (10.x.x.x, 172.16.x.x through 172.31.x.x, 192.168.x.x) are recommended. The following information summarizes the minimum hardware requirements for the Wide Area Network.
Bankway Network Standards Guide - Novell Environment Printers can be used with Bankway to print customer documentation, statements, receipts, and etc. Teller printers, network printers, and check printers can be used to add to the functionality of Bankway. Bankway supports a number of industry standard teller printers.
Bankway Network Standards Guide - Novell Environment ● Validation/Journal/Check Printer ■ ● Validation/Journal Printer (where size is an issue) ■ ● FIS recommends the Epson TM-U675. FIS recommends the AddMaster IJ6080 Passbook Printer/Validation ■ FIS recommends the Craden DP9 Note: Receipt and passbook printer drivers are built into the Bankway software. Therefore, Windows® drivers are not required for the receipt printers.
Bankway Network Standards Guide - Novell Environment Printer Model Validation Journal Pass Book Printable Lines Connection Type Shareable Checks or Money Orders Multiple Fonts Impact or Inkjet Noise Level Size Epson TM-U675 Y Y N 8 Serial* N Pre-printed checks Y Impact Medium Medium Epson TM-U375 Y Y N 8 Serial* N Pre-printed checks Y Impact Medium Medium Epson TMH6000II Y Y N 8 Serial* N Pre-printed checks Y Impact Medium Medium Axiohm 7221 Y Y N 14 Ser
Bankway Network Standards Guide - Novell Environment Printer Model Validation Journal Pass Book Printable Lines Connection Type Shareable Checks or Money Orders Multiple Fonts Impact or Inkjet Noise Level Size Unisys EF4270 Y Y N 5 Serial N N Y Inkjet Low Medium IBM® 4712 Y Y N 5 Parallel N N Y Impact Medium Medium IBM® 4722 Y N Y Unlimited Parallel N Pre-printed checks Y Impact Medium Medium IBM® 4770 Y Y N 5 Parallel N N Y Inkjet Low Small Star
Bankway Network Standards Guide - Novell Environment Printer Model Addmaster IJ2040 Special Settings Model 864768 Rev.2 Addmaster IJ3160 NCR 5021 Not in Production NCR 5223 Flow Control Xon/Xoff; Not in production NCR 7141 Not in production Unisys EF4270 Flow Control Xon/Xoff; Not in production IBM® 4712 Not in production IBM® 4722 Not in production.
Bankway Network Standards Guide - Novell Environment Network printers are typically laser printers that would be used for printing documents such as forms, agreements, statements, cash balancing reports, and etc. These printers would be shared within a branch or department. When using network printers with multiple trays, you will not be able to specify the tray or special setting for new account or product services documents. These documents will print from the default tray.
Bankway Network Standards Guide - Novell Environment Scanners allow for the capture of customer documentation, such as signature cards, drivers’ licenses, Social Security cards, and etc. Capturing images of these documents allows for the quick retrieval of customer information and reduces fraud. By installing a scanner at each workstation that is used to open new accounts, your employees will be able to quickly capture documents that will be incorporated into each customer’s electronic profile.
Bankway Network Standards Guide - Novell Environment Web Cams allow for the capture of customer images. Capturing pictures of your customers allows for the quick identification of customers and reduces fraud. By installing a Web Cam at each workstation that is used to open new accounts, your employees will be able to quickly capture pictures that will be incorporated into each customer’s electronic profile. After a customer image has been captured, it may be displayed on any workstation in your bank.
Bankway Network Standards Guide - Novell Environment The illustrations on the following pages represent sample configurations for the OS/390, AS/400 and UNIX host platforms. The illustrations depict a sample, minimal LAN/WAN communication network setup using frame relay to handle communication switching between the main bank and the remote branch locations. Your bank’s configuration may differ, but should function similarly.
Bankway Network Standards Guide - Novell Environment ● Microsoft® Windows NT® 4.0 Server with Service Pack 6a ● Microsoft® Windows® 2000 Server with Service Pack 4 or later ● Microsoft® Windows® Server 2003 Novell Netware version 5.1 or greater Microsoft® SQL Server™ 2000 with Service Pack 3 or later ● Microsoft® Windows NT® 4.
Bankway Network Standards Guide - Novell Environment This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Novell Environment This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Novell Environment This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Novell Environment This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Novell Environment This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Novell Environment This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Novell Environment ● Retain current networking environment ● Do not need to replace current servers ● Do not need to replace current directory structure (NDS, eDirectory) ■ If one server fails, not all branches will be affected ● More network management is required ● One workstation in each branch must run the Data Server service This constitutes a trade secret of Fidelity National Information Services, Inc.
Bankway Network Standards Guide - Novell Environment ● Bankway native database format ● No dependence on Microsoft® Access databases ● Centralized management capabilities ● Database management tools ● SQL can be configured to inform IT personnel upon error ● Continuous, reliable access to the SQL Server required at all times ■ Additional licenses required for the SQL Server ■ Additional training in a SQL Server required for IT personnel This constitutes a trade secret of Fidelity National In
Bankway Network Standards Guide - Novell Environment ● Install Network Cabling at all locations / branches ● Create Novell domain directory / user structure ● Install WAN Data Lines to all locations / branches and data center ● Install routers and switches in all locations ● Firewall ■ Open port for Bankway Express - Check with your Network Certification Specialist for the port requirements.
Bankway Network Standards Guide - Novell Environment ● ■ Meets hardware requirements ■ Modem and telephone line ■ Install Windows 2000 Server or Windows NT 4.0 Server ■ Install most current Service Packs - Check with your Network Certification Specialist for the currently supported Service Packs for Microsoft Windows and Microsoft Office.
Bankway Network Standards Guide - Novell Environment ● ● Microsoft Windows 2000/XP ■ Add 'Domain Users' to the local 'Administrators' Group ■ Install most current Service Packs - Check with your Network Certification Specialist for the currently supported Service Packs for Microsoft Windows and Microsoft Office.
