PT Pancamitra Packindo
Case study | PT Pancamitra Packindo
Reliable system
PT Pancamitra Packindo runs a 24/7 round-
the-clock production line, with three shifts,
so reliable operation is essential. Agung
comments, “The HP system has to be up
and running so we can make our product –
if it is not working, we have to stop the
productionprocess.”
Intherstyearofoperation,thesystemhas
proven to be highly reliable. PT Pancamitra
Packindo has experienced only one minor
downtime incident, as Agung explains,
“We had some minor issues, and I contacted
HP via email. They called me back, and came
andxedtheproblem–wewereupand
runningwithinthreehours.”
“Due to CPS/Enterprise, and its
ability to help us process more
orders with speed and accuracy,
we have been able to improve
customerloyalty.”
– Franco Agung, IT manager, PT Pancamitra
Packindo
“The system provides more accurate reports
thanwehadbefore,anditisexibleenough
to let us customise these reports to meet our
needs,”saysAgung.“Aswenolongerhaveto
input information manually, there are fewer
errors in the reports – which means we have
lesswastage,andthereforesavemoney.”
Overall, the CPS/Enterprise system has
helped PT Pancamitra Packindo to reduce
costs, including lower labour costs due to time
savings. It will also help the company manage
future growth in its production, and respond
to competition in the market.
“Previously, we had three separate software
programs,”concludesAgung.“Now,with
CPS/Enterprise, we have just one system –
it is complete and fully integrated. I would
denitelyrecommendCPS/Enterpriseand
theHPhardwaretoanyone.”
Learn more at
hp.com/us/en/servers
Applications
CPS/Enterprise ERP system
Hardware
•HP Integrity rx2800i4 Server
•HP Storage DAT 160 Tape Drive
•HP UPS R1500VA
Software
•HP-UX 11iv3 Operating System
Customer solution
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© Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only
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4AA6-0880EEW, September 2015
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