User manual

efgis.com

Operation Manual

Equipment repaired or replaced under warranty will be returned at Efgis’s expense to Cus-

tomer (Canada/USA) or Efgis’ representative (all other countries).

B.2 Limited Product Warranty

B.2.1 Hardware

Efgis warrants to the original end user (Customer) that the new Efgis branded products will

be free from defects in workmanship and materials, under normal use, for one (1) year from

the date of original shipment.

Efgis warrants repaired products for ninety (90) days from date of shipment. Any Product

repaired or replaced under warranty is only warranted for the period of time remaining in the

original warranty for the Product.

Any third party products, including software, included with Efgis products are not covered

by this Efgis warranty and Efgis makes no representations or warranties on behalf of such

third parties. Any warranty on such products is from the supplier or licensor of the product.

B.2.2 Software

Efgis warrants to the Customer that new Efgis branded software and rmware will perform

in substantial conformance to program specications for a period of ninety (90) days from

the date of original shipment. Efgis warrants the media containing software against failure

during the warranty period.

Efgis makes no warranty or representation that the operation of the software products will

be uninterrupted or error free, or that all defects in the software products will be corrected.

B.2.3 Exclusions

This warranty excludes:

• Damage to the physical surface of the product, including cracks or scratches to

any part.

• Damage caused by misuse, neglect, improper installation or testing, unauthorized

attempts to open, repair, or modify the product, or any other cause beyond

the range of the intended use.

• Use of the product with any non-recommended device or service if such device

or service causes the problem.

• Installation or maintenance of Product by someone other than Efgis or persons

certied by Efgis.

• Changes to the Customer environment in which Product was installed.