User manual

CPAT FLEX (DSG1)
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6. System Maintenance
6.1 Cleaning the Equipment
Your DSG1 unit can be wiped clean with a damp cloth. Do not immerse the unit in water.
Avoid solvents and commercial cleaners.
6.2 Preventive Maintenance
The technician shall perform periodic visual inspections on the RF connections to make sure
that there is nothing loose or broken which could affect the performance of the system. If any
replacement parts are required, please contact Efgis for more information.
7. Updates and Recovery
The DSG1 device can be updated manually or automatically, obtaining its rmware when
needed via updates provided from the CPAT FTP server.
7.1 Automatic Update
The DSG1 device is usually automatically updated when needed. The updates are distributed
from the CPAT FTP server to the device. All update are tested to ensure high quality and ef-
ciency in Efgis products. There is no need for external intervention on the device to update
it when using the automatic update function.
7.2 Manual System Recovery
See the Remote Troubleshooting section.
8. Remote Troubleshooting
It is possible to access the DSG1 for remote assistance. Also, manual rmware and script up-
dates can be achieved. If the problem is the Internet connection, it will not possible to do so.
Contact support (see section 1.4 Technical Support)