FAQ

Q & A
Q: What are the dimensions of the hole please? One of my cats is a fatty lol
A: the bottom condo dimension is 15.7"L x 15.7"W x 11.4"H
Q: Is this product suitable for pets? Is the quality good?
A: Yes, it is good quality. Very soft material. Safe for pets, including small kittens and
it was super easy to put together.
Q: I usually place my cat tree in front of window. Is this sturdy enough if not bolted to
the wall?
A: Sure, but it also depends on how heavy/big your cat is. Because we use a gravity
balance structure, no dangerous shaking or toppling
Q: How big is the bed on top?
A: The dimension is ∅ 13.7’’x 2.7’’
Q: What is the height of this tree
A: Close to 5 ft.
Q: The second level is the hammock, how high is the third level? my cat is super
uncoordinated and i wanna make sure he will be able to make it up.
A: The 3rd level is about 9.8 in. ,hope it can help you.
Q: What materials is this made from?
A: Cat-friendly Material: sturdy particle board, soft flannel wrapping, natural sisal
rope posts
Q: Does this product come with a warranty?
A: Yes, we have 1 year warranty.
Q: Can this cat tree be assembled, disassembled and assembled again easily?
A: Yes, this cat tree can be disassembled and reassembled
Q: How do you clean this cat tree? There is so much cat hair from my 3 cats and I
need to know how to clean it.
A: You can use a handheld vacuum to help with the cat hair, maybe the brush works
well too.