Operating Instructions and Installation Instructions

Common Spa Water Problems~Cause & Remedy
PROBLEM POSSIBLE CAUSES SOLUTIONS
CLOUDY
WATER
A. Poor Filtration
B. Suspended particles
C. Organic contaminants build up
D. pH high
E. Total alkalinity high
F. Combined chlorine in
the water
G. High dissolved solids
H. Hardness too high
A. Dirty filter, clean with Arctic Pure
®
Filter Restore
(not with disposable filter).
B. Add Arctic Pure
®
Easy Clear
C. Shock treatment with Arctic Pure
®
Refresh
D. Add Arctic Pure
®
Adjust Down until level reads 7.2-7.6
E. Add Arctic Pure
®
Adjust Down to adjust TA level to
100-130 ppm
F. Shock treatment until combined chlorine is
eliminated (see container instructions)
G. Empty spa and refill
H. Add Arctic Pure
®
Best Defence until level reads
100-280 ppm
COLOURED
WATER
A. Dissolved metals from
water source
B. Low chlorine/bromine levels
C. Fragrance
A. Use Arctic Pure
®
Best Defense and have your
dealer check your water balance
B. Add Arctic Pure
®
Boost treatment to raise chlorine
levels and test chlorine levels or for Bromine system
add Peak Boost & test Bromine levels
C. Stop the use of fragrance
FOAMING
A. High concentration of oils and
organics being agitated by
the jets and/or Therapy Air
A. Squirt Foam Dissolve
TM
on foam.
Refer to pg 20 for more information.
(not with disposable filter).
SCALE
DEPOSITS
A. High Calcium level, high
pH, high alkalinity
A. Drain partially, add Arctic Pure
®
Best Defence,
correct pH level to 7.2 - 7.6 and alkalinity to 100-
130 ppm.
ODOR
A. High level of organic
contaminants, combined
with chlorine
A. Check pH and adjust as required.
B. Shock with Arctic Pure
®
Refresh, add Boost or Peak
Boost (dependent on whether you have a chlorine or
bromine system)
C. Dilution of water will reduce contaminants and odor.
D. Check any ozone system is operational
EYE/SKIN
IRRITATION
A. pH too low
B. Combined chlorine due to high
concentration of organic
contaminants
C. Allergic reaction to sanitizer
D. Bacterial contamination
A. Add Arctic Pure
®
Adjust Up until level reads 7.2-7.6 ppm
B.
Add Arctic Pure
®
Refresh, add Boost or Peak Boost.
C. Change from Bromine to Chlorine or vice versa.
D. Drain and refill spa.
NO
CHLORINE/
BROMINE
READING
A. High concentration of contaminants
using up sanitizers
B. Test kit reagents ineffective
A. Add sanitizers until levels are up to the recommended
levels
B. Replace test kits at least once a year
C. Chlorine/Bromine level very high and is bleaching
test reagent, Allow sanitizer levels to recede by
opening cover and running jets.
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