Specifications

Equalizer Installation and Administration Guide 195
During the Limited Warranty Period, Coyote Point Systems will repair or replace the defective
component parts or the hardware product. All component parts or hardware products removed under
this Limited Warranty become the property of Coyote Point Systems. Coyote Point Systems, at its
discretion, may elect to provide you with a replacement unit of Coyote Point Systems' choosing that
is at least equivalent to your Coyote Point Systems product in hardware performance. Coyote Point
Systems reserves the right to elect, at its sole discretion, to give you a refund of your purchase price
instead of a replacement. This is your exclusive remedy for defective products.
To request Limited Warranty service, you must contact Coyote Point Systems Technical Support,
which can be reached at [phone] or via E-mail at [e-mail]. Coyote Point
Systems Technical Support will determine the nature of the problem, and if a return is necessary,
issue a Return Materials Authorization (RMA). No returned product will be accepted without an
RMA number obtained in advance and clearly marked on the outside of the shipping container. All
products to be returned must be in the original manufacturer's undamaged packaging along with all
accessories shipped with the original product including cables, handles and manuals. If you did not
retain the original packaging materials, there may be a charge for replacement packaging.
If a defective product is returned, the cost of incoming freight and insurance is the responsibility of
the customer. The cost of return freight is the responsibility of Coyote Point Systems, if shipped
within the United States. Shipments to other locations will be freight collect. You are responsible for
missing or physically damaged parts on the returned defective product, if they are not covered under
the product Limited Warranty. You are responsible for all customs fees, taxes or VAT that may be
due (excluding income taxes). A product returned for repair but found to be in good working order
will be charged a $75 “No Trouble Fee”.
Coyote Point Systems does not warrant that the operation of this product will be uninterrupted or
error-free. Coyote Point Systems is not responsible for damage that occurs as a result of your failure
to follow the instructions that came with the Coyote Point Systems product.
Restrictions.
This Limited Warranty does not extend to software errors that can not be reproduced, or for any
product from which the serial number has been removed, or that has been damaged or rendered
defective (a) as a result of accident, misuse, abuse, or other external causes; (b) by operation outside
the usage parameters stated in the user documentation that shipped with the product; (c) by the use
of parts not manufactured or sold by Coyote Point Systems; or (d) by modification or service by
anyone other than (i) Coyote Point Systems, (ii) a Coyote Point Systems authorized service
provider, or (iii) your own installation of end-user replaceable Coyote Point Systems or Coyote
Point Systems approved parts.
COYOTE POINT SYSTEMS WILL NOT HAVE ANY LIABILITY FOR ANY DAMAGES
ARISING FROM THE USE OF THE PRODUCTS IN ANY HIGH-RISK ACTIVITY,
INCLUDING, BUT NOT LIMITED TO, THE OPERATION OF NUCLEAR FACILITIES,
AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL,
MEDICAL SYSTEMS, LIFE SUPPORT, OR WEAPONS SYSTEMS.
These terms and conditions constitute the complete and exclusive warranty agreement between you
and Coyote Point Systems regarding the Coyote Point Systems product you have purchased. These
terms and conditions supersede any prior agreements or representations including representations
made in Coyote Point Systems sales literature or advice given to you by Coyote Point Systems or an
agent or employee of Coyote Point Systems that may have been made in connection with your
purchase of the Coyote Point Systems product. No change to the conditions of this Limited
Warranty is valid unless it is made in writing and signed by an authorized representative of Coyote
Point Systems.