Instructions

FPO BARCODE
520 -1977
FAQs
Why isn’t my Contour Host box working?
Try rebooting—just unplug the power cord from the wall, wait 10 seconds,
then plug it back in. It may take a few minutes to reset. Also, make sure all
of the connections are tight and completely plugged in.
How do I fi x a “No Input” message on my TV?
The input/source might not be set correctly. Press the “input” or “source”
button on your TV remote until you select the HDMI connection that
matches the port your HDMI cable is plugged into on your TV.
Where can I view my channel lineup?
Go to Coxbusiness.com → Small Business → TV → TV Channel Lineup.
Bookmark this page or print it for easy reference.
Can I make the text on the Guide larger?
Yes, just press the “B” button on your Voice remote and select “Enhanced
Text Readability”. Then press “OK” to toggle the setting on and make the
font larger.
Where can I fi nd help for my Voice remote?
Press the “A” button for quick access to tutorials and for the Help screen.
Go to Cox.com/business/support/remote-control-user-guides.html for
more support and troubleshooting.
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Coax cablePower cord HDMI cable
Next Generation Contour Host Box
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Help us send zero waste to landfi lls by recycling the kit once
you’re fi nished. It’s made with 100% recyclable materials.
Getting started
is easy.
Instructions
Next Generation Contour Host
Here’s what to do: We’re here to help.Here’s what’s in your kit:
And here’s what you’ll need:
TVYour original TV remote
Voice Remote
Plug in the Contour Host box
First, connect the coax cable to an active cable outlet and to the
“Cable from Wall” port on the Contour Host box.
Then connect the HDMI cord to your TV and the Contour Host box.
Lastly, connect the power cord to an electrical outlet and Contour Host box.
TIP: Plug the coax cable into a centrally located cable outlet or use the
same outlet where the old device was connected.
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Activate the Contour Host box
Turn on your TV. Then using your original TV remote, press the source or input
button and select the correct HDMI connection.
You’ll be prompted to follow on–screen instructions. Then hang tight for a
few minutes for the activation to fi nish.
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Set up your new Voice remote
Simply follow the on-screen instructions to set up your new Voice remote.
When you see “All Set”, press OK.
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TEXT: message an agent at 36009
WEB: Coxbusiness.com/selfi nstall
CHAT: live chat on Coxbusiness.com/chat
CALL: 1–844–208–3743
ACCESSIBILITY: Cox.com/accessibility
IMPORTANT: If you are also installing a Next Generation Contour Client box,
be sure to install this Contour Host box fi rst.