Instructions

FPO BARCODE
520 -1979
Coax cablePower cord HDMI cable
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IMPORTANT: You must have a Next Generation Contour Host box already
installed before continuing this installation.
Getting started
is easy.
Instructions
Next Generation Contour Client
Heres what to do: Were here to help.Heres what’s in your kit:
Plug in the Contour Client box
First, connect the coax cable to an active cable outlet and to the Contour
Client box.
Then connect the HDMI cord to your TV and the Contour Client box.
Lastly, connect the power cord to an electrical outlet and the Contour
Client box. This will power it on.
TIP: Plug the coax cable into a centrally located cable outlet or use the
same outlet where the old device was connected.
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Activate the Contour Client box
Turn on your TV. Then using your original TV remote, press the source or input
button and select the correct HDMI connection.
You’ll be prompted to follow on–screen instructions. Then hang tight for a
few minutes for the activation to fi nish.
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Set up your new Voice remote
Simply follow the on-screen instructions to set up your new Voice remote.
When you see “All Set”, press OK.
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Next Generation Contour Client Box
And heres what you’ll need:
TVYour original TV remote
Voice Remote
FAQs
Why isn’t my Contour Client box working?
Try rebooting just unplug the power cord from the wall, wait 10 seconds,
then plug it back in. It may take a few minutes to reset. Make sure all of the
connections are tight and completely plugged in. Also, ensure your Next
Generation Contour Host box is working properly.
How do I fi x a “No Input” message on my TV?
The input/source might not be set correctly. Press the “input” or “source”
button on your TV remote until you select the HDMI connection that
matches the port your HDMI cable is plugged into on your TV.
Where can I view my channel lineup?
Go to Coxbusiness.com → Small Business → TV → TV Channel Lineup.
Can I make the text on the Guide larger?
Yes, just press the “B” button on your Voice remote and select “Enhanced
Text Readability”. Then press “OK” to toggle the setting on and make the
font larger.
Where can I fi nd help for my Voice remote?
Press the “A” button for quick access to tutorials and for the Help screen.
Go to Cox.com/business/support/remote-control-user-guides.html for
more support and troubleshooting.
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Help us send zero waste to landfi lls by recycling the kit once
you’re fi nished. It’s made with 100% recyclable materials.
TEXT: message an agent at 36009
WEB: Coxbusiness.com/selfi nstall
CHAT: live chat on Coxbusiness.com/chat
CALL: 1–844–208–3743
ACCESSIBILITY: Cox.com/accessibility

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