User`s guide

Cox iN DEMAND Pay-Per-View*
What Is Cox iN DEMAND Pay-Per-View?
Cox iN DEMAND Pay-Per-View (PPV) contains program events and movies that are
not available on other channels. Cox iN DEMAND events are charged to you on a
pay-per-view basis, so you pay only for the programs you order. After you purchase
a Cox iN DEMAND program, a dollar symbol in the Channel Banner indicates
programs you have purchased.
How to Order Cox iN DEMAND Pay-Per-View
If your establishment is interested in receiving a Cox iN DEMAND PPV event contact
your local customer care representative at your area phone number listed on page 2.
Helpful Hints and Troubleshooting
The following list includes common situations that might prevent your full enjoyment
of Cox Business TV. If you are still experiencing problems after trying these remedies,
please call Cox Business customer service — [phone].
No Picture/Distorted Picture
• Make sure that the television and the digital receiver are plugged into an active
electrical outlet.
• If the electrical outlet is controlled by a wall switch, make sure the switch is in the
ON position.
• Make sure that all coaxial cables are properly connected and that all connections
are tight.
• Make sure the power light on the digital receiver is on (indicated by a green light
on the front of the digital receiver).
• Make sure the power to the TV is on.
• If the system setup includes a VCR, DVD and/or stereo, make sure they are properly
connected to the digital receiver.
• Make sure the TV is tuned to the proper output channel — channel 4 or channel 3.
TV Screen Will Not Turn On
If your television is plugged into the electrical outlet on the back of the digital receiver
and if you have selected SET: AC ALWAYS OFF, your television screen will not come on
until the setting is changed in the General Settings menu.
• Unplug the TV from the digital receiver and plug it directly into an electrical outlet
on the wall.
• Turn on the TV using the power button on the front of the console.
*Features may not be available with all programming packages.
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